Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Amalraj

Chennai

Summary

PMI-Certified Project Management Professional (PMP) and Certified Scrum Master (CSM) with 27 years of experience in Delivery Management, Program and Project Management, Process/Quality Assurance, and Automation. Expertise in leading program management initiatives in remittance processing and healthcare, overseeing teams of project managers, developers, and testers. Achieved a 30% efficiency improvement through automation in healthcare workflows, while ensuring high-quality solutions and cost optimization. Proven track record in implementing maturity models and driving continuous process improvements to enhance organizational standards.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Deputy Vice President - Technology

Exela technologies
Chennai
11.2015 - 03.2025
  • Spearheaded development of innovative software solutions to enhance operational efficiency.
  • Achieved cost savings of approximately 27% through automation processes.
  • Championed process improvements, leading to enhanced project delivery outcomes.
  • Mentored technology teams to cultivate a culture of excellence and continuous improvement.
  • Collaborated with cross-functional teams to align technology initiatives with business objectives.

Deputy Vice President - Delivery Head

3i Infotech Ltd
Chennai
04.2013 - 10.2015
  • Implemented Agile Development Methodology across diverse projects to enhance delivery efficiency.
  • Mentored teams in agile principles, significantly increasing adaptability and overall productivity.
  • Refined agile processes and templates, facilitating smooth project releases.
  • Drove PMO activities to ensure operational excellence within Offshore Group, achieving over 95% defect removal efficiency.

Associate Vice President - Delivery

3i Infotech Ltd
Chennai
04.2012 - 03.2013
  • Directed account for leading US Bank, recognized as largest wholesale lockbox provider in US.
  • Achieved multiple successful releases on time and within budget parameters.
  • Applied SONAR for coding best practices, improving overall code quality.
  • Guided teams through mentorship, boosting operational effectiveness and customer engagement.

Assistant General Manager

3i Infotech Ltd
Chennai
05.2008 - 03.2012
  • Managed account for leading US Bank, overseeing multiple projects in onsite/offshore model.
  • Delivered all projects without schedule deviation, meeting financial billing milestones.
  • Achieved zero post-production defects, aligning with customer-defined quality metrics.
  • Enhanced efficiency and quality through improved procedures and processes.
  • Ensured adherence to CMMI level 3 processes across all managed projects.
  • Contributed to SEPG team focused on optimizing organization-wide quality processes.

Senior Project Manager

J&B Software Pvt Ltd
Chennai
08.2004 - 04.2008
  • Managed multiple remittance processing projects, maintaining high customer satisfaction throughout.
  • Ensured compliance with software development processes at every project phase.
  • Tracked project costs and profitability, providing detailed reports to stakeholders.
  • Planned and optimized resource utilization within development teams.
  • Contributed to process formulation aimed at achieving CMMI compliance.

Education

Master of Science - Computer Science

St Joseph's College
Trichy
04-1991

Bachelor of Science - Computer Science

St Joseph's College
Trichy
04-1989

Skills

  • Program & Project Management
  • Global Delivery Management
  • Business Process Automation
  • Software Development
  • Agile practices
  • Process enhancement
  • Quality assurance
  • Cost optimization

Certification

Project Management Professional (PMP)

Project Management Institute - Issued Apr 2007 · Expired Apr 2017

Credential ID 464535

Certified Scrum Master (CSM)

Scrum Alliance - Issued Sep 2015

Credential ID 000453236

Timeline

Deputy Vice President - Technology

Exela technologies
11.2015 - 03.2025

Deputy Vice President - Delivery Head

3i Infotech Ltd
04.2013 - 10.2015

Associate Vice President - Delivery

3i Infotech Ltd
04.2012 - 03.2013

Assistant General Manager

3i Infotech Ltd
05.2008 - 03.2012

Senior Project Manager

J&B Software Pvt Ltd
08.2004 - 04.2008

Master of Science - Computer Science

St Joseph's College

Bachelor of Science - Computer Science

St Joseph's College
Michael Amalraj