PMI-Certified Project Management Professional (PMP) and Certified Scrum Master (CSM) with 27 years of experience in Delivery Management, Program and Project Management, Process/Quality Assurance, and Automation. Expertise in leading program management initiatives in remittance processing and healthcare, overseeing teams of project managers, developers, and testers. Achieved a 30% efficiency improvement through automation in healthcare workflows, while ensuring high-quality solutions and cost optimization. Proven track record in implementing maturity models and driving continuous process improvements to enhance organizational standards.
Project Management Professional (PMP)
Project Management Institute - Issued Apr 2007 · Expired Apr 2017
Credential ID 464535
Certified Scrum Master (CSM)
Scrum Alliance - Issued Sep 2015
Credential ID 000453236