Michael Barber
Indianapolis
Summary
Dynamic leader with a background in fitness management and membership operations, currently overseeing clubhouse teams to deliver an elevated, service-first member experience. Known for building strong teams, improving operational efficiency, and implementing initiatives that increase engagement and satisfaction. Passionate about developing people, enhancing culture, and driving continuous improvement across all areas of the club.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Fitness & Member Engagement
The Club at Holliday Farms
Zionsville
09.2025 - Current
- Oversaw membership department functions to improve onboarding and retention for growing private club membership base.
- Partner with department heads to enhance service delivery and elevate the overall member experience
- Supported multi-department operations within premier private club environment, enhancing membership engagement, event execution, and facility standards.
- Acted as on-floor leadership presence during large-scale club events, supporting events serving 100+ members and guests.
- Coordinated staffing and scheduling for operational areas to maintain service quality.
- Supervise housekeeping team responsible for maintaining presentation standards across multiple club spaces
- Contribute to operational coordination and service consistency across departments
Fitness Director
The Club at Holliday Farms
Zionsville
04.2025 - 09.2025
- Directed daily fitness operations to enhance member experience in private club.
- Managed staffing and scheduling to optimize fitness programming and operations.
- Supported initiatives to drive member utilization and participation.
- Led departmental budgeting and operational planning
Aquatic Director
OrthoIndy Foundation YMCA
Indianapolis
05.2024 - 04.2025
- Ensured safety compliance across lap swim, lessons, and open swim programming, fostering a secure environment for participants.
- Managed aquatics operations and programming, enhancing service delivery for high-volume community facility.
- Oversaw hiring, training, and scheduling of aquatics staff, ensuring effective support for daily operations and programs.
- Supported programming that served a broad community membership base
Sales & Inventory Specialist
Litehouse Pool and Spa
01.2023 - 12.2024
- Supported sales and service for 100+ customers daily, enhancing overall customer experience
- Managed weekly inventory counts and vendor ordering to ensure optimal stock levels
- Maintained product availability and addressed customer needs to drive satisfaction
Food Service Team Member
Food Service Operations
01.2022 - 12.2024
- Provided exceptional customer service during peak periods, enhancing customer satisfaction
- Prepared and executed rotating menus, ensuring quality and variety in fast-paced, high-volume environment
- Maintained sanitation and food safety standards
- Created innovative rotating menu for food truck operations, attracting diverse customer base
Head Swim Coach & Director of Aquatics
Hiram College
Hiram
08.2020 - 05.2024
- Managed two NCAA aquatics programs and associated facilities. Led Men’s team to first winning season in 20+ years, Grew program roster by over 300%
- Coordinated recruiting, staffing, and program administration for collegiate athletes, enhancing program engagement
- Monitored NCAA and institutional compliance standards, safeguarding program integrity
- Managed daily aquatics operations, scheduling, and facility usage, optimizing facility access and usage
Aquatic Director
Indy Parks
Indianapolis
01.2013 - 12.2020
- Directed operations for 17 municipal pool facilities, ensuring smooth daily functions and resource allocation
- Managed seasonal staffing teams across multiple sites, optimizing team deployment to meet community demand
- Coordinated safety compliance and maintenance needs, promoting a safe environment for guests
- Supported positive guest experiences for high-volume community usage
Education
Master of Arts - Organizational Leadership
Hiram College
Hiram, OHB.A. - Integrated Exercise Science & Public Health
Hiram College
Hiram, OHSkills
- Member retention
- Club operations
- Event support
- Budget management
- Facility management
- Staff training
- Staffing and scheduling
- Cross-department collaboration
- Customer relations
- Team leadership
- Salesforce operations proficiency
- ForeTees proficiency
- Microsoft Office suite
- Google Workspace expertise
Certification
- CPR/AED Instructor Certified, 01/15/15 - Present
- Lifeguard Instructor Certified, 01/15/15 - Present
- ServSafe, 03/01/26
- CPO, 01/25/15 - Present
- Performance Enhancement Specialist, 5/20/20-Present
Timeline
Director of Fitness & Member Engagement
The Club at Holliday Farms
09.2025 - Current
Fitness Director
The Club at Holliday Farms
04.2025 - 09.2025
Aquatic Director
OrthoIndy Foundation YMCA
05.2024 - 04.2025
Sales & Inventory Specialist
Litehouse Pool and Spa
01.2023 - 12.2024
Food Service Team Member
Food Service Operations
01.2022 - 12.2024
Head Swim Coach & Director of Aquatics
Hiram College
08.2020 - 05.2024
Aquatic Director
Indy Parks
01.2013 - 12.2020
Master of Arts - Organizational Leadership
Hiram College
B.A. - Integrated Exercise Science & Public Health
Hiram College