Michael Bowers
Newburgh
Summary
Professional Dispatch Manager with considerable experience working in busy logistics, transport and vehicle environment. Efficiently works with drivers, other dispatchers and management to create most effective delivery routes and schedules to maximize driver efficiency. Enjoys working in challenging situations, remaining calm and level-headed in stressful situations.
Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.
Overview
26
26
years of professional experience
Work History
Dispatch Manager / Partner
Bluegrass Transport and Expeditors
01.2024 - 05.2025
- Conducted periodic reviews of existing dispatching processes to identify areas needing improvement.
- Created daily work schedules for drivers based on customer requests and availability of vehicles and drivers.
- Monitored driver performance, safety issues, vehicle maintenance and fuel usage.
- Resolved conflicts between drivers or customers regarding scheduling or service issues.
- Participated in meetings with senior management to discuss upcoming projects or initiatives related to the dispatch department.
- Investigated complaints from customers regarding late arrivals or missed pickups.
- Ensured timely delivery of shipments according to customer requirements.
- Negotiated prices with vendors for supplies needed by the dispatch team.
CO Founder / VP of Operations
US Transloco
11.2014 - 01.2024
- Researched competitors' products and services in order to identify gaps in the market.
- Built company from startup to 45 trucks.
- Facilitated communication between internal teams regarding progress of projects.
- Identified areas of improvement in processes related to operations and sales activities.
- Established relationships with key customers, vendors, and partners.
- Conducted market research to assess potential opportunities for new products or services.
- Negotiated contracts with suppliers for goods and services.
- Advanced business through multiple transition periods to maximize efficiency, profitability, and scalability with future demands.
- Drove revenue by cultivating successful client relations.
VP Sales, Lead Dispatch
Powerline Freight Systems
08.1999 - 11.2014
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Negotiated contracts with vendors for services, products and supplies.
- Analyzed market trends to identify opportunities for growth within existing markets or new ones.
- Negotiated contracts with suppliers to reduce costs while maintaining quality standards.
Education
Some College (No Degree) -
Ivy Tech
Evansville, INTruck Driving
United Truck Master
Orlando, FL11-1985
Flight Simulator Technician
US AIR FORCE
Chanute AFBSkills
- Dispatch management
- Route optimization
- Driver scheduling
- Performance monitoring
- Operating TMS
- Vendor negotiation
Timeline
Dispatch Manager / Partner
Bluegrass Transport and Expeditors
01.2024 - 05.2025
CO Founder / VP of Operations
US Transloco
11.2014 - 01.2024
VP Sales, Lead Dispatch
Powerline Freight Systems
08.1999 - 11.2014
Flight Simulator Technician
US AIR FORCE
Some College (No Degree) -
Ivy Tech
Truck Driving
United Truck Master
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