Michael Brooks

• Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
• Managed daily operations, ensuring efficient workflow and high-quality service delivery.
• Established customer relationship management systems to streamline communication and feedback collection.
• Trained and supervised staff, fostering a collaborative team environment focused on service excellence.
• Managed day-to-day business operations.

• Assisted technicians in installing heating and cooling systems to ensure efficient operations.
• Conducted routine maintenance checks on HVAC equipment to promote reliability and performance.
• Operated hand tools and power equipment safely, adhering to industry guidelines for best practices.
• Performed manual labor and random jobs to help teams accomplish goals.
• Cleaned and straightened work areas to maximize productivity and safety.

• Diagnosed and resolved HVAC system issues to ensure optimal performance and customer satisfaction.
• Conducted routine maintenance on heating and cooling systems, enhancing equipment efficiency and lifespan.
• Trained junior technicians on safety protocols and operational procedures, fostering a culture of compliance.
• Collaborated with clients to assess needs and recommend appropriate heating and cooling solutions.

• Operated photopolymer platesetting equipment to produce high-quality printing plates.
• Collaborated with team members to ensure timely project completion and adherence to quality standards.
• Assisted in troubleshooting equipment issues, minimizing downtime during production runs.
• Maintained accurate inventory of materials and supplies for efficient workflow management.
• Monitored plate exposure times for optimal consistency and print quality across projects.
• Participated in training sessions, enhancing skills in advanced plating techniques and technologies.
• Conducted regular maintenance checks on machinery, promptly addressing any issues that arose to minimize impacts on productivity levels.
• Trained new hires on proper platemaking techniques, ensuring consistency in quality across all projects.
• Enhanced printing quality by maintaining and calibrating platemaking equipment regularly.

Lead window, door and siding installer. I overseen four employees for this company.