Michael Bunyan

Independently Managing the HR Operations from hire to retire for Asia Pacific & North America Supporting 18 countries, Contribution towards actively providing oversight to the business process and offering cost-effective HR solutions in accordance with company’s set policies.

¦ Capability in understanding the evolving nature of diverse workforce complexities, legal obligations & business processes to attain set corporate / business goals within agreed budgetary norms & timelines

¦ An enterprising individual with excellent problem-solving and leadership skills in fast-paced environment while maintaining a high degree of accuracy & quality in guiding roles across tenure

¦ Tactical approach in increasing operational adeptness of HR functions to achieve top-line productivity and deliver business-focused solutions; expert in recommending human resource outsourcing opportunities and identify potential vendor

¦ In-depth involvement in professionally leading end-to-end HR operations; pre & post-joining formalities, exit formalities, leave and attendance, payroll processing, HRIS, Benefits administration, performance management system

• Value Offered: Verifiable experience in managing a full gamut of HR operations management, thereby: Maintaining the inherent value of the firm by conceptualizing process improvement measures and resource allocation Efficiently maintaining a complete organizational structure and staffing levels to accomplish company goals Skills Displayed: HR Operations Transformations | Policy Framework, Operations Management | Process Improvements | Quality Assurance | Performance Management | Resource Optimization | Manpower Planning Significant Highlights: Led the Annual Compensation Project, 2015 from Shared Services supporting 15,000 employees across APAC and LATAM Ensured the on-track transition of organizational changes from service center during the merger of DOW and DuPont Led the Stand & Spin project for APAC Ops during the formation of Corteva Agriscience in 2018-19 Led the Pakistan & Bangladesh Go Live (Brought Pakistan and Bangladesh under the Workday umbrella) Project Lead for Process Optimization & Standardization of HR Operating Model Post Spin Key Deliverables:.
• HR Management: Maintaining long-term networking with Service Center Leadership to check the on-track functioning of HR SSC internal operations.
• Managing the timely delivery of HR SSC services against internal provisions of agreed service level goals as well as measurement targets.
• Directing the effective planning & execution of methodologies to advance major business process and large scale projects related to HR SSC as per agreed quality & budgetary standards.
• Operations Management: Directing all aspects of operational policies, objectives & initiatives along with identifying & preparing risk mitigation tactics to ensure smooth running of overall operations.
• Providing tactical guidance to teams and enabling delivery of actionable insights while owning internal shared services.
• Implementing corporate strategy by decentralizing responsibility to key operational personnel and ensuring a high-quality customer experience.
• Process Initiatives & Quality Control: Proposing well-organized process coursework in close consultation with diverse departmental heads to meet business process-supporting technology needs.
• Developing quality manual and standard operating protocols and making sure the smooth transitioning of new processes within Line of Business.
• Actively taking part in various quality forums for incessant enhancements in services and turnaround time.
• Relationship Management: Initiating & sustaining positive client relationships with HR SSC & HR Leadership, Business Leaders, vendors & third party providers.
• Ensuring the timely updation of service center technology to meet changing organizational requirements in consultation with top management & diverse departments.
• Strategic Planning: Playing a key role in HR policy-making committees.
• Establishing company strategic recruitment and selection plan while coordinating company equal opportunity programs to achieve diversity goals.
• Offering appropriate solutions to resolve complex issues raised by HR Business Partner, COE or HR SSC teams as acting as escalation point.
• Completely directed Annual Compensation Project and Organizational Restructuring Project for APAC.

• Process- CLORMS).
• Managed a team of 15 FTEs to ensure customer queries are processed proficiently as per regulatory guidelines.
• Analyzed relevant processes and associated business areas.
• Honored with Quality Star of the month consecutively for 3 months.
• Migrated one Process CLORMS from Sri-Lanka and after piloting the project trained a team of 10 members within 4 weeks.
• Mentored a team of 9 Finance Executives (Payments Team.

• Value Offered: Forged strong working relationships with high- profile clients and business partners.
• Managed business outlook with a focus to control expenses, and resolved specific recruitment & training problems, thereby meeting business objectives.
• Skills Displayed: Resource Planning | Reporting & Documentation | Client Relations | People Management | Recruitment Significant Highlights: Contributed towards leading the entire Baring Point Acquisition Team in 2009 Ensured the smooth hiring of over 4700 candidates within 3 Weeks Productively transitioned & restructured key process from the US to India Honored with 4 Appraiser Award for Hiring over 1500 Campus (2008, 2009, 2010 & 2012) Key Deliverables:.
• Team Leadership: Managed the complete on-boarding (Employee Life Cycle) of Deloitte Consulting for India and US’ 8 regions and instructed a team of 28 associates to attain set corporate goals by exceeding quality & service level expectations and resourcefully accomplished Acquisition Projects.
• Liaison & Coordination: Harmonized with third parties in the US and India to get an employee background verification done for New Hires.
• Dealt with the Consulting Campus Recruiters for the bulk Campus Starts.
• Oversaw weekly, bi-weekly, monthly touch point calls with the US and India Leads to understand the expectations for the team & process.
• Coordinated grievances and mediate workplace disputes.
• Performance Evaluation: Delivered valuable insights to HR contacts on team performances & utilization metrics to acquire relevant inputs.
• Ensured the optimum utilization of available resources maximum work is transitioned to the team.
• Offered transition services within service & operations environment in consultation with various internal clients.
• Presented feedback on performance, due diligence, work stability and resource accessibility.
• Training & Development: Designed & conducted training sessions to provide comprehensive solutions and meet training requirements.
• Researched new technologies & methodologies at workplace for amending and revising training sessions as per company & employee’s needs.

• Supervised an exclusive showroom at MG Road, a prime location in Hyderabad; generated sales and managed the overall store operations | Highlight: Successfully attained highest sale for the FY 2000-01.