Michael DeLaRosa
Nineveh
Summary
Adept Independent Contractor with a proven track record of providing exceptional customer service and developing strong client relationships, leading to repeat business. Skilled in CAT5/CAT6 cabling and Cisco router installations, with a knack for addressing client concerns efficiently. Known for enhancing customer satisfaction and retention through effective communication and technical expertise.
Overview
33
33
years of professional experience
Work History
Independent Contractor
Self-employeed
07.1991 - Current
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Education
High School Diploma -
Lebanon High School
Lebanon, IN05-1988
Skills
Rack setup and install
CAT5, CAT5E, CAT6 cabling, and termination
Cisco router install Any model
Worked in office and plant environments
Have knowledge and understanding to work with IT support
Languages
Spanish
Limited Working
Timeline
Independent Contractor
Self-employeed
07.1991 - Current
High School Diploma -
Lebanon High School
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