Michael Guistolisi
Griffith
Summary
Proactive General Manager with extensive experience in budget management, team leadership, and strategic planning. Successfully implemented operational strategies, cultivated strong client and vendor relationships, and drove business growth. Skilled in contract negotiations, employee development, and inventory management, bringing a comprehensive approach to enhancing profitability and efficiency. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
27
27
years of professional experience
Work History
General Manager
Castle Automotive Group
02.2017 - Current
- Manages budget implementations, employee reviews, training, schedules, and contract negotiations.
- Manages a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Develops and implements strategies to increase sales and profitability.
- Cultivates strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Neilson Automotive Group
02.2012 - 02.2017
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
Presidentail Auto Leasing and Sales
06.2009 - 02.2012
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Presiden Canterbury Investments Dba CarSmart, Inc
Self Employed
09.2002 - 05.2009
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
General Manager
Thomas Automotive Group
03.1997 - 07.2002
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Business
Purdue University NW
Hammond, INSkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Effective leader
- Staff Motivation
- Customer Retention
- Process Improvements
- Strategic Planning
- Vendor relationships
Timeline
General Manager
Castle Automotive Group
02.2017 - Current
General Manager
Neilson Automotive Group
02.2012 - 02.2017
General Manager
Presidentail Auto Leasing and Sales
06.2009 - 02.2012
Presiden Canterbury Investments Dba CarSmart, Inc
Self Employed
09.2002 - 05.2009
General Manager
Thomas Automotive Group
03.1997 - 07.2002
Business
Purdue University NW
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