MICHAEL KROHN
Evansville
Summary
Dynamic professional known for strong work ethic and adaptability in fast-paced environments. Proven ability to master new skills swiftly and work autonomously, contributing to team success. Recognized for exceptional interpersonal skills that foster trust and rapport with customers, effectively converting dissatisfaction into loyalty. Eager to leverage sales acumen and relationship-building expertise in a challenging new role.
Overview
9
9
years of professional experience
Work History
HVAC TECH
U.A. Local 136
Evansville
01.2021 - Current
- Performed comprehensive installation and maintenance on HVAC equipment.
- Maintained high levels of satisfaction through effective problem-solving and supportive interaction.
- Enhanced customer satisfaction through innovative problem-solving.
HVAC TECH
Nunning HVAC
Evansville
06.2020 - 03.2021
- Completed HVAC system installations swiftly and efficiently.
- Recognized by management for maintaining outstanding customer relationships.
- Delivered exemplary customer service in person and over the phone.
- Regularly updated skills by attending educational programs and advanced trainings.
Owner
Busy Bee Lawn Care
Carmi
03.2018 - 06.2020
- Managed finances and coordinated scheduling for smooth operations.
- Maintained seamless transitions between shifts through efficient handling of operational processes.
- Determined pricing and credit conditions through demand forecasting.
- Organized meetings with prospective clients to understand their needs.
- Designed personalized approaches to boost sales and enhance client engagement.
A&A Percision
Aaron Rice
Evansville
03.2017 - 03.2018
- Handled the full spectrum of activities involving installing, servicing, and troubleshootingindustrial cooling systems.
- Analyzed HVAC operational issues and recommended corrective actions.
- Provided swift and pragmatic responses to resolve customer complaints about HVAC systems.
Youth Pastor
Pastor Brad Brizendine
Anderson
03.2016 - 03.2017
- Directed weekly youth meetings, special group events, and overnight excursions.
- Coordinated summer camps and other recreational activities.
- Met with individuals in hospitals and prisons, offering comfort and support.
- Officiated weddings and led funeral services for church members.
- Worked with church leadership, parents, and volunteers to establish clear goals and guidelines for church youth.
- Created an annual budget plan for the youth ministry department.
- Encouraged participation in community service projects.
- Devised and implemented congregational membership expansion tactics.
- Maintained regular communication with parents of youth members.
- Enlightened community groups and educational institutions about Christian ethics through speaking events.
Education
Associates - HVAC
Ivy Tech Community College
Evansville, IN03.2025
Theology Certification and Ordination - Theology
Legacy School of Ministry
Online03.2025
Skills
- Effective Conflict Management
- Analyzing complex issues
- Creative problem-solving
- Effective communication
- Relationship building
- Decision-making
- Supervision and leadership
- Analytical Problem Solving
- Troubleshooting systems
- Team leadership
- Service Excellence
- Public speaking
Timeline
HVAC TECH
U.A. Local 136
01.2021 - Current
HVAC TECH
Nunning HVAC
06.2020 - 03.2021
Owner
Busy Bee Lawn Care
03.2018 - 06.2020
A&A Percision
Aaron Rice
03.2017 - 03.2018
Youth Pastor
Pastor Brad Brizendine
03.2016 - 03.2017
Associates - HVAC
Ivy Tech Community College
Theology Certification and Ordination - Theology
Legacy School of Ministry
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