Summary
Overview
Work History
Education
Skills
Timeline
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Michael Loften

Newcastle

Summary

Accomplished Shipping and Receiving Manager with a proven track record at Indiana Automotive Fasteners, enhancing inventory accuracy and streamlining warehouse operations. Expert in forklift operation and freight management, coupled with exceptional leadership skills, significantly improved team productivity and customer satisfaction. Skilled in fostering professional growth and resolving conflicts, ensuring efficient and harmonious work environments. Organized Shipping Clerk offers [Number]-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales. Resourceful Warehouse Manager with [Number] years of experience directing [Type] warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.

Overview

19
19
years of professional experience

Work History

Shipping and Receiving Manager

Indiana Automotive Fasteners
03.2005 - 04.2011
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Pulled, verified, and packaged items for shipment.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.

Manager

RadioShack
09.2001 - 03.2005
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Manager

Schwan's Sales Enterprises
02.1992 - 07.2001
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Defined clear targets and objectives and communicated to other team members.

Education

High School Diploma -

New Castle Chrysler High School
New Castle , IN
05-1985

Skills

  • Receiving Processes
  • Warehouse Operations
  • Order Fulfillment
  • Lean principles
  • Freight Management
  • Shipping procedures
  • Forklift Operation
  • Inventory Management
  • Stock control

Timeline

Shipping and Receiving Manager

Indiana Automotive Fasteners
03.2005 - 04.2011

Manager

RadioShack
09.2001 - 03.2005

Manager

Schwan's Sales Enterprises
02.1992 - 07.2001

High School Diploma -

New Castle Chrysler High School
Michael Loften