Michael Payne

Designed and delivered lessons focusing on grammar, writing, and reading comprehension.

Created innovative lesson plans tailored to diverse student needs, using various teaching methodologies.

Evaluated student performance through grading, progress reports, and targeted feedback.

Encouraged student participation in classroom activities to boost confidence and academic performance.

Served as a role model to inspire students to achieve their best academically and personally.

Supported students' physical, mental, and social development using classroom games and activities.

Kept students on task with proactive behavior modification and positive reinforcement strategies.

Planned and implemented integrated lessons to meet national standards.

Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

Graded and evaluated student assignments.

Trained new sales personnel on company policies.

Monitored the sales process to identify areas in need of improvement and implemented systems to rectify issues.

Trained, coached, and mentored new sales associates for maximum performance.

Met or exceeded sales objectives on a consistent basis.

Employed comprehensive benchmarks to establish and monitor customer service standards.

Conducted surveys to determine customer opinions of products and services.

Placed and canceled orders from customers, distributors, and agents per month.

Answered multi-line phones and used active listening skills to assess clients' issues and challenges.

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services, and creating welcoming, positive experiences.

Interacting with clients to ensure they have a desirable, shareable experience.

Forming reports based on customer satisfaction statistics and helping the team develop new skills.