Michael Redman
Mount Vernon
Summary
Experienced Store Manager with expertise in inventory management and customer relationship management. Known for fostering teamwork and achieving significant sales growth through effective staff supervision and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Evansville Goodwill Industries
Mount Vernon, IN
03.2026 - 10.2026
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Ace Hardware
Mount Vernon
01.2024 - Current
- Managed daily store operations, ensuring compliance with company policies to enhance operational efficiency.
- Supervised staff to deliver exceptional customer service, contributing to high levels of customer satisfaction.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel, optimizing staff allocation to meet customer demand.
- Oversaw a 20% growth in sales including the strongest financial year the store has had in 2025
Purchasing Supervisor
Sodexo Campus Services
Evansville
01.2021 - 01.2024
- Reviewed purchase orders to ensure accuracy and compliance with company policies, preventing potential discrepancies.
- Coordinated inventory levels to align with operational needs and reduce excess stock, optimizing storage costs.
- Monitored supplier performance and addressed issues to maintain quality standards.
- Identified and implemented improvements within the purchasing process to enhance overall efficiency.
- Conducted research into potential new products or services based on customer feedback.
Education
Some College (No Degree) - Business Management
Ivy Tech Community College of Indiana
Evansville, INSkills
- Store operations
- Inventory management
- Sales growth
- Customer service
- Staff supervision
- Customer relationship management
- Problem solving
- Time management
- Team building
- Store procedures
- Friendly and positive
Languages
English
Professional
Certification
Forklift Certified
Timeline
Store Manager
Evansville Goodwill Industries
03.2026 - 10.2026
Store Manager
Ace Hardware
01.2024 - Current
Purchasing Supervisor
Sodexo Campus Services
01.2021 - 01.2024
Some College (No Degree) - Business Management
Ivy Tech Community College of Indiana