Michael Roth
Jasonville
Summary
Dynamic and self-motivated professional with a proven track record at Waffle House, excelling in customer service and team collaboration. Recognized for enhancing workflow efficiency and resolving customer complaints swiftly. Strong multitasking abilities and critical thinking skills contribute to a positive dining experience and foster customer loyalty.
Overview
9
9
years of professional experience
Work History
Ower
Mikes Do It All Detailing Service
Jasonville, IN
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Server
Waffle House
Jacksonville, FL
08.2017 - 01.2024
- Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction.
- Managed multiple tables efficiently, prioritizing orders and maintaining timely service.
- Trained new staff on menu knowledge, customer interaction, and operational procedures.
- Collaborated with kitchen staff to ensure accurate order preparation and delivery.
- Had to take the order and call it myself, and sometimes even cook it.
- Implemented strategies to enhance workflow efficiency during peak hours, improving team performance.
- Resolved customer complaints swiftly, enhancing overall dining experience and fostering repeat business.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Developed strong relationships with regular customers, increasing loyalty and enhancing service quality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
No Degree - Business Administration
Indiana Wesleyan University
Marion, INHigh School Diploma -
Homestead
Dallas, TX06-1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Critical thinking
- Organizational skills
- Active listening
- Organization and time management
Timeline
Ower
Mikes Do It All Detailing Service
01.2024 - Current
Server
Waffle House
08.2017 - 01.2024
No Degree - Business Administration
Indiana Wesleyan University
High School Diploma -
Homestead