Michael Sanfratello
Master Detailer
Fort Wayne
Summary
Seeking to transition into new field where these transferable skills can contribute positively to team goals and client outcomes. Personable and highly motivated individual with a keen eye for detail, well-suited for roles demanding precision & thoroughness. Brings phenomenal attention to detail & quick learning abilities. Dedicated to exceeding expectations and completing work on time.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Master Detailer
SweetCars
10.2024 - Current
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied Ceramic Pro 9H to vehicles to provide a lifetime protection to their paint and various surfaces of the vehicle.
Merchandising Manager
Vorderman Volkswagen
09.2022 - 10.2024
- Photograph retail vehicles and write descriptions for our listings.
- Mange reconditioning process for used vehicles.
- Make necessary steps & schedule appointments to ensure the vehicle is ready to be sold.
Orderpicker
Walmart DC 6074
02.2022 - 08.2022
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Played a vital role in meeting critical deadlines for customers due to efficient processing of expedited orders.
- Increased productivity by operating various material handling equipment such as pallet jacks, forklifts, and reach trucks when necessary.
Detailer
Kelley Automotive
12.2021 - 02.2022
- Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Ceramic Coating Specialist
Definitive Detailing
11.2020 - 11.2021
- Expanded overall service offerings with mastery of advanced techniques like paint correction, ceramic coating application, and stain removal.
- Handled delicate tasks such as paint correction or ceramic coating application with precision to meet or exceed client expectations consistently.
- Developed expertise in a variety of detailing techniques, including paint correction, ceramic coating application, and interior deep cleaning.
Detail Manager
BMW Of Schererville
08.2019 - 10.2020
- Inspected finished work to verify employee compliance with detailing standards.
- Built reputation for comprehensive detail work covering bodies, interiors and engine compartments.
- Promoted a positive work environment that fostered teamwork, resulting in higher employee engagement levels and reduced turnover rates among detailers.
Education
Core 40 -
Crown Point High School
01.2015 - 01.2019
Skills
- Vehicle Restoration
- Customer Service
- Paint Correction
- Certified Ceramic Pro Installer
- Forklift Certified
Timeline
Master Detailer
SweetCars
10.2024 - Current
Merchandising Manager
Vorderman Volkswagen
09.2022 - 10.2024
Orderpicker
Walmart DC 6074
02.2022 - 08.2022
Detailer
Kelley Automotive
12.2021 - 02.2022
Ceramic Coating Specialist
Definitive Detailing
11.2020 - 11.2021
Detail Manager
BMW Of Schererville
08.2019 - 10.2020
Core 40 -
Crown Point High School
01.2015 - 01.2019
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