Michael Strader
Martinsville,indiana
Summary
Dynamic Fulfillment Lead at Lowes Home Improvement with expertise in warehouse operations and a proven track record of enhancing productivity. Skilled in inventory monitoring and fostering teamwork, I successfully streamlined processes, resulting in improved order accuracy and customer satisfaction. Committed to safety and efficiency, I excel in fast-paced environments.
Results-driven fulfillment professional with extensive experience in overseeing inventory management, order processing, and logistics coordination. Known for strong team collaboration and delivering consistent, high-quality outcomes. Skilled in problem-solving and adapting to changing demands, ensuring optimal efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Fulfillment Lead
Lowes Home Improvment
Franklin, Indiana
10.2023 - 02.2025
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
- Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
- Handled production picking, packing and shipping orders.
- Handled escalated customer service issues related to order fulfillment, providing prompt resolutions that enhanced overall client satisfaction.
- Enhanced customer satisfaction with timely order processing and shipping, ensuring accurate product delivery.
- Pulled orders quickly to maintain demanding productivity goals.
Assistant Manager
Big Red Liquors
Morgantown, IN
07.2020 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assistant Manager
Rural King
Martinsville, Indiana
05.2012 - 06.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Oversaw daily operations to maintain store cleanliness and organization.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Martinsville High School
Martinsvile,in05-1988
Skills
- Picking and packing
- Stock organization
- Warehouse operations
- Inspection skills
- Order pulling
- Inventory monitoring
- Labeling expertise
- Order confirmation
- Package scanning
- Returns handling
- Time management
- Warehouse safety
- Order picking
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
emlployee of the month
i received employee of the month for November 2024 for having streamlined the fulfillment process and making the store number one in the region out of twelve stores
Timeline
Fulfillment Lead
Lowes Home Improvment
10.2023 - 02.2025
Assistant Manager
Big Red Liquors
07.2020 - 07.2023
Assistant Manager
Rural King
05.2012 - 06.2019
High School Diploma -
Martinsville High School
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