I am very people oriented, I find peace in helping others find what they are looking for and helping customers with any major choices that need to be met along the way
Michael Stutz
Whiteland
Summary
Dynamic Store Manager with a proven track record at VIP Smoke Shop, excelling in customer service and problem-solving. Successfully enhanced sales through innovative promotional strategies and effective staff training. Skilled in inventory management and fostering strong customer relations, ensuring high levels of satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Store Manger
VIP Smoke Shop
05.2024 - 11.2025
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained and supervised staff on product knowledge and sales techniques.
- Developed promotional strategies to enhance product visibility and increase sales.
- Monitored inventory levels, conducting regular stock assessments to minimize shortages.
- Resolved customer inquiries and complaints promptly to maintain loyalty and retention.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Education
GED -
South Port High School
Indianapolis, INNo Degree - General Maintenance
DOC
Indianapolis, IN03-2009
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Affiliations
- American Society of Safety Professionals
Interests
Timeline
Store Manger
VIP Smoke Shop
05.2024 - 11.2025
GED -
South Port High School
No Degree - General Maintenance
DOC