Michael Walker
Gary
Summary
Results-driven Network Technician with expertise in Ethernet installation and network troubleshooting at Comcast. Proven ability to implement VoIP systems and configure LANs, enhancing network performance. Recognized for strong problem-solving skills and exceptional customer service, ensuring efficient project execution and compliance with industry standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Network Technician
FCS LLC/Comcast Business
Usa
05.2024 - Current
- Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
- Collaborated with IT teams when necessary to ensure proper implementation of projects.
- Installed networking infrastructure between multiple controllers over Ethernet networks.
- Configured networks for industrial communication protocols such as Ethernet, IP, Modbus TCP, IP,
- Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
- Implemented new technologies such as VoIP, Gigabit Ethernet or MPLS VPNs.
- Configured Ethernet networks and troubleshoot communication issues between devices in an industrial environment.
- Troubleshot communication issues between multiple devices connected via Ethernet networks or serial connections.
- Configured Ethernet connections between customer premises equipment devices and outside plant fiber infrastructure components.
- Performed troubleshooting on various types of communication networks including Ethernet LANs and WANs.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
- experience with Network Rack installations.
Utility Locator
USIC Locating Services
Peirceton
01.2022 - 04.2024
- Developed procedures for locating utilities in areas where traditional methods are not feasible or practical.
- Coordinated with supervisors, engineers and other personnel in order to ensure that all locates were completed safely and efficiently.
- Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.
- Conducted detailed surveys using specialized equipment, such as ground-penetrating radar systems, in order to locate buried utilities.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Ensured compliance with federal regulations regarding underground utility marking requirements.
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
Delivery Driver
Don delfi
Hammond
09.2019 - 12.2021
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Transported and safely delivered items to prevent damage or loss.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Communications Technician
Comcast Contractor
Chicago
10.2012 - 08.2019
- Installed cabling from transport and wiring closets to customer access outlet.
- Configured IP addresses on routers or modems according to customer requirements.
- Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
- Communicated with customers to access work areas and explain work.
- Developed solutions for difficult wiring configurations at customer sites.
- Demonstrated professionalism and excellent customer service throughout all customer interactions.
- Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
Communications Technician
Comcast
McCook
06.2008 - 09.2012
- Installed cabling from transport and wiring closets to customer access outlet.
- Developed solutions for difficult wiring configurations at customer sites.
- Performed installation and troubleshooting of cable systems including coax, ethernet, and other types of cabling.
- Set up modems and other hardware with necessary cables.
- Maintained accurate records of all installed cables and equipment in customer locations.
Education
Commercial Drivers License - CDL
160 Driving Academy
South Holland, IL06-2023
EPA Certified - HVAC
Enviromental Technical Institute
Blue Island, IL06-2007
High School Diploma -
Harlan Community Academy
Chicago, IL06-2006
Skills
- Network troubleshooting
- Ethernet installation
- LAN configuration
- Network Rack installations
- VoIP implementation
- Commercial networking
- VoIP systems
- Hardware installation
- Networking protocols
- Signal testing
- Low voltage wiring
- Patch panel installation
Certification
- CDL
- EPA certified
- Currently studying for CompTia Network plus
Timeline
Network Technician
FCS LLC/Comcast Business
05.2024 - Current
Utility Locator
USIC Locating Services
01.2022 - 04.2024
Delivery Driver
Don delfi
09.2019 - 12.2021
Communications Technician
Comcast Contractor
10.2012 - 08.2019
Communications Technician
Comcast
06.2008 - 09.2012
Commercial Drivers License - CDL
160 Driving Academy
EPA Certified - HVAC
Enviromental Technical Institute
High School Diploma -
Harlan Community Academy
Similar Profiles
Michael DezziMichael Dezzi
Sales Account Executive at Comcast BusinessSales Account Executive at Comcast Business
Lane MillerLane Miller
Senior Account Executive at Comcast BusinessSenior Account Executive at Comcast Business
Samantha Wilson-FullerSamantha Wilson-Fuller
Sales Manager at Comcast BusinessSales Manager at Comcast Business