Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael White

Crawfordsville,IN

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

13
13
years of professional experience

Work History

Store Manager

Family Dollar
08.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed all customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed 10 employees successfully in fast-paced environment through proactive communication and positive feedback.

M1A1 Abrams Tank Crewman

US Army National Guard
05.2012 - 05.2020
  • Coordinated with infantry units during joint operations, enhancing overall mission effectiveness.
  • Consistently met deadlines for completing required training exercises and evaluations, demonstrating dedication to professional development.
  • Collaborated with 3 other crew members to develop innovative strategies for mission success.
  • Ensured accurate target acquisition through diligent use of specialized sighting equipment.

Education

Bachelor of Business -

Ivy Tech Community College of Indiana
Indianapolis, IN
03-2028

High School Diploma -

Randleman High School
Randleman, NC
05-2012

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team leadership
  • Training and mentoring

Accomplishments

  • Exceeded monthly store sales goals 13 months in a row.
  • Brought the annual store shrink percentage down from 7.7% to 3.8%
  • Raised annual sales 30%
  • Recruited 3 successful new managers within one year.
  • Supervised team of 10 staff members.

Timeline

Store Manager

Family Dollar
08.2023 - Current

M1A1 Abrams Tank Crewman

US Army National Guard
05.2012 - 05.2020

Bachelor of Business -

Ivy Tech Community College of Indiana

High School Diploma -

Randleman High School

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Michael White