Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Ziner

Fishers

Summary

Operations manager specializing in process improvement, team leadership, and financial management. Achievements include significant cost reductions and enhanced customer satisfaction. Proven ability to drive operational efficiency through strategic initiatives.

Overview

21
21
years of professional experience

Work History

Operations Manager

Discount Tire Company
Carmel
06.2006 - Current
  • Guided daily operations by leading the execution of both short-term and long-term strategies to fulfill business plan and profitability targets.
  • Built strong operational teams to meet process and production demands.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.

Retail Sales Associate

Dicks Sporing Goods
Fort Wayne
03.2005 - 06.2006
  • Educated customers on product features and demonstrated proper use, increasing product understanding.
  • Provided tailored recommendations to assist customers with product selection, improving customer satisfaction.
  • Organized merchandise and maintained cleanliness to enhance store appearance and shopping experience.

Education

MBA - Business Administration And Management

Western Governors University
Salt Lake City, UT
12-2019

Bachelor of Science - Public And Environmental Affairs

Indiana University, Purdue University Fort Wayne
Fort Wayne, IN
06-2007

Skills

  • Process improvement
  • KPI tracking and reporting
  • Performance analysis
  • Financial intelligence
  • Time optimization
  • Team leadership and development
  • Cross-functional collaboration
  • Problem solving

Accomplishments

  • 2015 Manager of the Year
  • Regional Leadership Committee Member
  • Monthly Sales Award exceeding 900k

Timeline

Operations Manager

Discount Tire Company
06.2006 - Current

Retail Sales Associate

Dicks Sporing Goods
03.2005 - 06.2006

MBA - Business Administration And Management

Western Governors University

Bachelor of Science - Public And Environmental Affairs

Indiana University, Purdue University Fort Wayne
Michael Ziner