Michael Walton

• Installed security systems, ensuring compliance with safety and quality standards.
• Conducted thorough site assessments to tailor installations to customer needs.
• Trained junior technicians on installation protocols and safety procedures.
• Collaborated with project managers to streamline installation workflows and enhance efficiency.

Senior-level field services role focusing on complex installations and maintenance for large enterprise clients, including governments and large corporations. Performing advanced structured cabling, programming and installing network equipment like routers and switches, troubleshooting network issues, and providing remote hands support for Enterprise Engineering.

• Install and repair fiber optics cabling for tv, internet, and phone equipment for both residential and commercial business. Certified as a fiber technician and fiber splicer Trained entry-level communication technicians. Connect and create connections for Cat5 and Rg6 Coax Cable Work on utilities pole as high as 18 feet Work in small, confined spaces or aloft (up to 28ft) Work with several hand tools and power tools

• Install and repair 5G gateway modems and other communication devices at customer homes and small businesses for Verizon 5G home internet. Travel across all states to help out with installs and repairs. Became lead Expert 1 tech and train and mentor other technicians.

• Install and repair coax cable, as well as internet, phone and video equipments in residential and commercial business as a contractor for Comcast cable. Work in extreme weather conditions and climb up 30 foot poles and walk through snow and mud with 75 lb ladder on shoulder and other carry positions. Have strong customer service skills, dealing with customers and their homes or business on a daily basis.

• Work both inside and outside and are responsible for the installation and customer care of the new U-verse integrated digital TV, high speed Internet and voice services. Educate customers on service features and Remote functions. Connect and create connections for Cat5 and Rg6 Coax Cable. Work on utilities pole as high as 18 feet. Work in small confined spaces or aloft (up to 28ft). Work with several hand tools and power tools. Work outdoors in all kinds of weather