Michael Jerome Knight
Chennai
Summary
Resourceful Recruitment Coordinator recognized for high productivity and efficiency in task completion. Skilled in candidate sourcing, interview coordination, and relationship building to foster positive interactions and outcomes. Excel at communication, problem-solving, and adaptability, ensuring seamless recruitment processes that meet organizational needs. Thrive in fast-paced environments, leveraging strong organizational skills to manage multiple priorities simultaneously.
Overview
5
5
years of professional experience
Work History
Recruitment Coordinator
Revature
Chennai
04.2024 - Current
- Reviewed resumes and conducted initial phone screenings to evaluate candidates for shortlist consideration.
- Scheduled interviews and coordinated calendars to facilitate effective communication between candidates and hiring managers.
- Maintained accurate records of candidate information and statuses within ATS, ensuring timely updates to internal teams.
- Coordinated recruitment efforts for technology training programs across multiple regions.
- Managed candidate sourcing using applicant tracking systems and job boards.
- Set appointments and interviews for job candidates via phone and email.
- Updated candidate records in databases, ensuring all information was accurate and up-to-date.
TECH SUPPORT ENGINEER
Valor Paytech
Chennai
05.2023 - 04.2024
- Engaged with clients to troubleshoot and resolve credit card machine issues through research, diagnosis, and timely solutions.
- Collaborated with global support teams, quality assurance, and other tools to deliver effective solutions, resolving 99% of Level 1 support issues.
- Maintained and monitored servers using Zabbix, and managed database services, escalating issues to Level 2 support in emergencies.
- Provided technical assistance to clients using Valor Paytech payment solutions.
- Collaborated with engineering teams to resolve complex technical problems.
- Educated customers on system features and best practices for usage.
OPERATION TRANSACTIONS ANALYST
Athena healthcare
Chennai
12.2020 - 04.2023
- Analyzed claims using the Athenahealth tool, transferred claims to the denial team, and applied appropriate denial codes.
- Managed denials and underpayments in claims, performed payment postings, and uploaded EOB and ERA files via web portal.
- Verified eligibility through web portal and insurance companies, provided client support, and allocated claims for team members daily.
- Analyzed patient data to identify trends and improve care strategies.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Science - Computer Applications
Bharath Institute of Higher Education And Research
Chennai06-2020
12th - Compter Science
St. Mary's Matriculation Hr.Secondary School
Chennai05-2017
MBA - Human Resources Management
SRM Institute of Science And Technology
ChennaiSkills
- Applicant tracking systems
- Candidate screening
- Interview scheduling
- Recruitment software
- Customer service
- Teamwork
- Cold calling
- Team coordination
- Email outreach
- Time management
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Timeline
Recruitment Coordinator
Revature
04.2024 - Current
TECH SUPPORT ENGINEER
Valor Paytech
05.2023 - 04.2024
OPERATION TRANSACTIONS ANALYST
Athena healthcare
12.2020 - 04.2023
Bachelor of Science - Computer Applications
Bharath Institute of Higher Education And Research
12th - Compter Science
St. Mary's Matriculation Hr.Secondary School
MBA - Human Resources Management
SRM Institute of Science And Technology
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