Michael Raj R

• Coordinated testing and validation procedures through software development lifecycle.
• Wrote detailed test scenarios and cases, accurately logging errors and defects in comprehensive test reports.
• Coordinated exploratory testing with developers and external testers to proactively assess viability.
• Carried out automated and manual test execution, delivering relevant test coverage.
• Executed mobile application testing on various platforms Android to guarantee compatibility and optimal performance.
• Participated in daily stand-ups and sprint planning meetings as part of the Agile process, ensuring testing activities aligned with project goals.
• Presented test reports and analysis to management including recommended software fixes.
• Designed and implemented automated test scripts using Selenium and Postman, significantly reducing manual testing time and increasing coverage.
• Prioritised bugs through focused data collection and analysis, driving continual innovation.
• Utilised JIRA for bug tracking and project management, streamlining communication and task allocation within the testing team.

• Analyze and clarification of software requirement specifications with a Customer or a Business Analyst.
• Estimate, prioritize, plan and coordinate testing activities.
• Design, develop and execute automation scripts using open-source tools.
• Create detailed, comprehensive and well-structured test artifacts and review the same with business stakeholders.
• Conduct functional testing and maintain the test documentation.

Developed highly effective incident response team and trained extensively in preparation for possible events. Assessed incident priority based upon impact to business and escalated issues as necessary.Batch Scheduling , experience in multiple tools like Appworx, Control M, Redwood,Tivoli.Monitoring the Service Now Tickets and assigning to the respective TeamExperience in providing 24*7 application support in production environmentsActively listened to customers.

Do premium Changes as per Customer Request. We give credit to customers. Make sure all the work objects are completed for every day without missing TAT (Turn Around Time). Deals with Auto and Home Insurance. Credits like Alarm credit, safety credit, Have also Crossed trained in many sub – process seeing my consistency in the work I do. Handling AHT & Quality Reports for my Process.