Thorough Senior Analyst with over a 15-year background in backoffice operations. Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management. Expertise in handling a diverse range of operations - entailing operations, training and quality. Skilled in Vendor Management, Project Management. and Stakeholder Relationship.
Continuous Improvement
undefinedMultiple Award winner for Customer Service and Process Excellence
Managing the performance of 600 member team across business operations tower