Dynamic financial operations professional seeking a position in a thriving organization where I can maximize my skills and establish myself as a best-in-class contributor through innovative work. Committed to delivering exceptional client satisfaction and leveraging my knowledge and expertise to fulfill organizational goals with strategic impact and operational excellence.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
๐๏ธ Vice President
BNY Mellon International Operations
Chennai
09.2022 - Current
Lead a team of 18 in delivering accurate income payments to clients through proactive monitoring and sample checks.
Oversee high-value and high-risk transactions, ensuring timely release and compliance with service standards.
Act as SPOC for clients and CSE teams engaged in Portfolio Services, providing tailored support and resolution for escalations.
Automate manual processes within BAU to enhance operational efficiency and reduce error rates.
Conduct periodic SOP reviews to strengthen internal controls and standardize workflows.
Collaborate with process improvement groups to elevate system performance and team productivity.
Manage audit deliverables and coordinate cross-functional calls to identify and close process gaps.
Prepare and deliver business requirement reports to drive system enhancements and strategic decisions.
Track team performance metrics and conduct regular feedback sessions to support career development.
๐ข Associate Manager
State street HCL
Chennai
02.2020 - 08.2022
Diligently performed reconciliation activities and ensured timely delivery of client obligations.
Collaborated with internal/external auditors and fulfilled audit requirements with accuracy and speed.
Managed reporting for leadership, including comprehensive weekly and monthly MIS dashboards.
Participated in strategic management meetings and drove implementation of action items.
Conducted interviews and onboarded resources to strengthen team capabilities.
Reviewed and enforced process controls, monitored SLA compliance, and identified areas for enhancement.
Led onboarding of new client business by evaluating FTE requirements and securing internal approvals.
Resolved reconciliation breaks and facilitated transparent communication within the team.
Designed and deployed structured training plans; monitored progress and delivered performance feedback.
Played a key role in cross-team collaboration and strengthened middle office operations.
๐ฆ Assistant Manager
BNP Paribas Global Securities Services
Chennai
02.2014 - 01.2020
Captured and validated trades within global processing platforms, resolving static/security setup errors promptly.
Matched trades via Omgeo CTM and ensured accurate SWIFT transmission to custody systems and accounting feeds.
Oversaw trade settlement activities, coordinating with internal stakeholders and external counterparties for resolution.
Led client communication on failed trades, facilitating timely follow-ups and ensuring settlement accuracy.
Verified accounting entries and maintained reconciliation between custody and accounting positions.
Investigated reconciliation breaks and resolved discrepancies through direct engagement with clients, brokers, and custodians.
Served as Subject Matter Expert in migration and automation projects; provided functional inputs and conducted user testing.
Reviewed and updated SOPs periodically to strengthen process governance.
Generated monthly trend and performance reports for management insights and decision-making.
Supported internal and external audit processes with timely documentation and response coordination.
Delivered 1:1 performance coaching and monitored onboarding/training activities of new team members.
Facilitated cross-training and authored procedures to ensure business continuity during peak BAU.
Awards & Recognition:
๐ Golden Star of the Quarter โ BNP Paribas
๐ฅ Team of the Quarter (twice) โ BNP Paribas
๐ Multiple Spot Awards โ For introducing process controls and assuming additional responsibilities
๐งโ๐ป Process Associate
TATA Consultancy Services - CITI Bank
Chennai
02.2012 - 02.2014
Placed client orders within the trading system and ensured seamless post-trade execution across global markets.
Directed trade instruction flows to custodial systems across jurisdictions including DTC, Euroclear, CREST, CEDEL, Frankfurt, and Paris.
Posted manual stock and cash entries upon trade execution and monitored accounting accuracy.
Managed securities transfers and coordinated reporting on trade failures with relevant stakeholders.
Performed daily reconciliations and provided reports on positions, cash balances, failed trades, and future settlements.
Updated stock prices daily using Bloomberg feeds, maintaining real-time valuation in accounting systems.
Executed client-specific corporate action events with precision and timely communication.
Prepared and submitted annual tax reporting documents (1099, 1042, EUSD), ensuring compliance with global standards.
Intermediate Representative at BNY MELLON INTERNATIONAL OPERATIONS CENTRE LTDIntermediate Representative at BNY MELLON INTERNATIONAL OPERATIONS CENTRE LTD
Vice President, Compliance & Control I at BNY Mellon International Operations Pvt LtdVice President, Compliance & Control I at BNY Mellon International Operations Pvt Ltd