Open To Work
MICHELAE HILL
Indianapolis
Work Preference
Summary
Dynamic professional specializing in human resources and event security, with a track record of enhancing workplace safety and employee engagement. Successfully developed wellness programs and managed employee relations, contributing to a positive organizational culture and secure event environments.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Event Security
Contemporary Services Corporation
Indianapolis
09.2025 - Current
- Monitored access points and screened guests to maintain safety protocols.
- Patrolled venue and monitored crowds to ensure a secure environment.
- Managed and de-escalated unruly behavior to uphold event integrity.
- Enforced event rules to promote a safe atmosphere.
- Provided protective escorts for VIP guests and performers during events.
- Coordinated with event organizers and internal staff to ensure smooth event execution.
- Partnered with external resources, including law enforcement, to enhance emergency preparedness.
- Employed body scanners, scanning wands, and hand searches to strengthen security protocols.
Employee Engagement and Wellness Specialist
Horizon House
Indianapolis
09.2024 - 08.2025
- Facilitated wellness programs, workshops, and activities to improve client well-being and promote a healthier workplace environment.
- Organized staff appreciation and wellness events to boost morale and strengthen team cohesion.
- Coordinated training sessions to enhance staff skills and knowledge, fostering a culture of continuous learning.
- Managed employee relations by addressing HR-related inquiries and requests.
- Analyzed wellness program data to identify trends and required resources.
- Crafted internal communications and newsletters for effective information dissemination.
- Utilized BambooHR, DocuSign, Adobe Sign, Google Docs, Teams, and Microsoft Office daily.
- Processed payroll efficiently, ensuring accurate data entry and maintenance of employee records.
Director of Human Resources
Input Residential
Indianapolis
01.2021 - 09.2024
- Reported directly to CEO, managing full-cycle human resources operations.
- Led recruitment efforts to attract top talent for direct support positions.
- Managed employee relations to cultivate a positive work environment through effective communication and conflict resolution.
- Coordinated onboarding processes and conducted orientation sessions to ensure seamless integration of new hires.
- Conducted staff training programs in crisis prevention intervention and CPR plus first aid.
- Ensured compliance with labor laws by monitoring changes in regulations.
- Processed payroll and managed employee benefits programs, including health insurance and retirement plans.
- Oversaw internal communications and organized staff appreciation events to strengthen employee engagement and morale.
Assistant Director of Human Resources IvyOnline
Ivy Tech Community College
Indianapolis
10.2019 - 09.2020
- Served as primary contact and coordinator for HR functions in Ivy Online and Educational Technology departments, facilitating communication and collaboration.
- Managed recruitment and hiring processes for faculty and staff positions, ensuring alignment with institutional needs and diversity goals.
- Oversaw onboarding processes for new hires within the college community.
- Ensured legal compliance during the onboarding process for new hires.
- Conducted new employee orientation and onboarding sessions to ensure smooth integration.
- Collaborated with leadership to align HR initiatives with institutional goals.
- Coordinated performance evaluation process and developed individualized development plans, enhancing employee growth and alignment with departmental objectives.
- Coordinated completion of annual performance evaluations and job description reviews.
- Collaborated with other departments to coordinate program initiatives that involve HR-related duties.
- Maintained HRIS systems for accurate employee data management.
- Created reports summarizing employee data including salary information, hiring and termination statistics.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Ensured compliance with state and federal employment laws.
- Advised department heads on HR policies and best practices.
- Resolved employee issues, including terminations, resignations, and retirements.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Utilized various software tools including DocuSign, Adobe Sign, Google Docs, and Microsoft Office applications.
- Reviewed adjunct faculty assignments for compliance with course loading standards.
Human Resources Generalist
Indianapolis Public Schools
Indianapolis
10.2018 - 06.2019
- Coordinated employee onboarding programs and orientation sessions for new hires.
- Ensured compliance with federal, state, and local employment laws throughout HR practices.
- Supported performance evaluation processes by providing necessary documentation and training.
- Resolved employee issues, including termination, resignation, retirement, and unemployment matters.
- Addressed inquiries from internal staff regarding employment matters, ensuring timely resolution.
- Supported HR employment coordinators by streamlining administrative processes to enhance operational efficiency.
- Conducted background checks, reference checks and employment verification.
- Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
- Collaborated with school administration to address staffing needs and workforce planning.
- Managed records using GHRS, Kronos, and Powerschool systems.
- Implemented Safe Hiring Solutions and SafeSchools training to enhance recruitment processes.
- Leveraged Microsoft Office Suite and BoardDocs to streamline documentation and reporting.
Human Resources Generalist
Americold Logistics
Indianapolis
11.2014 - 11.2017
- Coordinated onboarding programs and orientation sessions to ensure new hires acclimate smoothly into the organization.
- Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
- Facilitated conflict resolution and mediation among staff, promoting a collaborative and respectful workplace.
- Facilitated conflict resolution between employees through mediation sessions or counseling services.
- Investigated employee complaints or grievances related to workplace issues or violations of policy.
- Responded promptly to inquiries from internal staff members regarding employment matters.
- Administered benefits enrollment and answered employee inquiries regarding policies.
- Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
- Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
- Managed payroll, benefits, and attendance for all employees.
- Managed payroll processing functions including timekeeping records, deductions and tax withholding calculations.
- Ensured compliance with federal, state, and local employment laws throughout HR practices.
- Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.
- Oversaw hiring and termination processes while maintaining compliance with SOX requirements.
- Handled unemployment claims and managed leave administration effectively.
- Promoted from administrative assistant to HR associate within seven months.
- Supported performance evaluation processes by providing necessary documentation and training.
- Developed wellness programs and enforced positivity guidelines, enhancing employee engagement and morale.
- Developed standard operating procedures and audited policies for improved efficiency.
- Performed data entry of employee information in HRIS system for accurate record keeping.
- Utilized PeopleSoft, Kronos, ICIMS, Microsoft Office Suite, AS400, Red Prairie, Gradience, ADP, E-Verify, and CMS for various HR functions.
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
- Designed new employee packages and sent out via mail and e-mail.
- Monitored attendance records to track tardiness or absences in order to enforce attendance policies.
- Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
- Secured and distributed employee perks and discounts to enhance engagement.
- Advised managers on effective methods for handling disciplinary actions or terminations.
- Maintained up-to-date knowledge of current trends in Human Resources management techniques and strategies.
- Organized company events such as team building exercises or holiday parties to foster a positive work environment.
- Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
Education
Associate of Applied Science - Cosmetology
PJs College of Cosmetology
Indianapolis, IN07-2022
Associate of Applied Science - General Studies
Ivy Tech Community College
Indianapolis, IN05-2017
Skills
- Event security
- Crowd management tactics
- Emergency preparedness
- Emergency response training
- Event de-escalation
- Event planning
- Workplace safety
- HR compliance
- Recruitment strategies
- Talent acquisition
- Training coordination
- Payroll administration
- Data analysis
- Organizational skills
- Problem solving
- Compliance monitoring
- Effective communication
- Team collaboration
- Team building
- Employee engagement
- Staff engagement
- Wellness program development
- Disciplinary procedures
- Microsoft Office Suite
Certification
- Cosmetology License : Expires August 2026
- Bartender Permit : Expires September 2028
Timeline
Event Security
Contemporary Services Corporation
09.2025 - Current
Employee Engagement and Wellness Specialist
Horizon House
09.2024 - 08.2025
Director of Human Resources
Input Residential
01.2021 - 09.2024
Assistant Director of Human Resources IvyOnline
Ivy Tech Community College
10.2019 - 09.2020
Human Resources Generalist
Indianapolis Public Schools
10.2018 - 06.2019
Human Resources Generalist
Americold Logistics
11.2014 - 11.2017
Associate of Applied Science - Cosmetology
PJs College of Cosmetology
Associate of Applied Science - General Studies
Ivy Tech Community College