Michele Jent
Martinsville, IN 46151-7853
Summary
Detail-oriented Sr. Operator recognized for strong communication skills and a commitment to continuous improvement. Expertise in monitoring production quality and training personnel, ready to contribute to operational excellence and enhance organizational performance. Strong track record for Safety and Safety Cells. Known for keeping a positive attitude and helpful nature while committed to Lilly's philosophy of, "Safety First, Quality Always.
Overview
40
40
years of professional experience
Work History
Sr. Operator-Central Inspection
Eli Lilly
Indianapolis, IN
09.2021 - Current
- Monitored quality control processes to maintain product standards and reduce defects.
- Operated machinery to ensure efficient production and adherence to safety protocols.
- Trained new operators on equipment usage, safety procedures, and best practices.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Success Coach
WellSpring, Morgan County Family Homeless Shelter
Martinsville, IN
07.2019 - 09.2021
- Facilitated goal-setting sessions to identify client aspirations and create actionable plans.
- Developed individualized support strategies to enhance client engagement and retention.
- Coordinated workshops on life skills, financial literacy, and job readiness for diverse populations.
- Mentored clients in overcoming barriers to employment and housing stability through targeted coaching.
- Continuously improved own skill set by attending professional development seminars and staying current on industry trends.
- Established trust with clients through active listening, empathy, and effective communication techniques.
Team Supervisor
Honda of Indiana
Greensburg, IN
03.2008 - 07.2019
- Responsible for GMP's, SQDMS, quality checks, line checks, and led quality and safety meetings multiple lines of assembly.
- Trained and mentored team members on best practices and safety protocols.
- Analyzed workflow processes, identifying areas for efficiency improvements and implementation of solutions.
- Coordinated cross-functional communication between departments to enhance operational effectiveness.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Managed performance reviews for 54 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
- Troubleshot equipment to reduce service calls and downtime.
- Rejected Parts Control Supervisor saving Honda thousands of dollars in parts by finding innovative ways to apply parts to vehicle without damage.
- Team Coordinator and Production associate at the beginning stages of the factory, I trained in Ohio for 26 weeks for Quality and Inspection associate.
General Manager
Linda's Flower N GIft Shop
Indianapolis, IN
06.1986 - 06.2016
- Oversaw daily operations, ensuring efficient workflow and customer satisfaction.
- Developed and implemented innovative marketing strategies to enhance revenue growth.
- Managed inventory levels, optimizing stock to meet customer demand effectively.
- Floral Designer; Master of Floral FTD Designs (30+ years of experience)
Education
Student of Human Resources - Human Resources
Indiana Technical University
IndianapolisNo Degree - Business Administration And Management
Ivy Tech Community College of Indiana
Indianapolis, INStudent of Business Communications - Communications
Ball State University
Muncie, INPractical in Nursing - Nursing
University of Indianapolis
Indianapolis, INSkills
- Machine operation
- Verbal and written communication
- Operational efficiency
- Health and safety compliance
- Attention to detail
- Forklift operation
- Quality assurance
- Continuous improvement
Accomplishments
- Achieved "Own It" award IPM 2026
- Achieved "Top Operator Award Month of AUgust 2025
- Achieved Top Operator Month of October 2024
- Certified in PFS, CAS, V90, V90+, ASIM 3, ASIM 1, 218, 103 inspections.
Timeline
Sr. Operator-Central Inspection
Eli Lilly
09.2021 - Current
Success Coach
WellSpring, Morgan County Family Homeless Shelter
07.2019 - 09.2021
Team Supervisor
Honda of Indiana
03.2008 - 07.2019
General Manager
Linda's Flower N GIft Shop
06.1986 - 06.2016
Student of Human Resources - Human Resources
Indiana Technical University
No Degree - Business Administration And Management
Ivy Tech Community College of Indiana
Student of Business Communications - Communications
Ball State University
Practical in Nursing - Nursing
University of Indianapolis