Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Michelle Alvara Ledesma

South Bend

Summary

Floral professional with significant experience in floral design, inventory management, and customer service. Consistently delivers high-quality arrangements and ensures smooth operations through strong team collaboration and adaptability. Skilled in creative floral compositions, maintaining fresh inventory, and enhancing customer satisfaction. Known for reliability and effective communication in dynamic environments.

Overview

8
8
years of professional experience

Work History

Floral Specialist

Martins Supermarkets
South Bend, IN
11.2023 - Current

I am a floral specialist with almost three years of experience in floral design and retail. I understand in making beautiful arrangements for consumers as I use the principles of design. I have the ability to balance my artistic vision while also working effectively in high demand seasons.

  • I design and arrange floral arrangements to enhance customer experience and drive sales.
  • I do inventory on flowers and supplies, ensuring optimal freshness and quality.
  • I have also trained new staff on floral design techniques and customer service practices. I have also implemented other skills and implemented education on flowers.
  • I collaborated with my team members fairly often to execute seasonal displays, process inventory, process flowers, and help each other do arrangements and special orders (such as weddings and big corporate events).

Teacher’s Assistant

Robinson Community Learning Center
South Bend, Indiana
09.2022 - 05.2025
  • As a Teacher’s Assistant, I facilitated early childhood development by designing activities that promote learning. I empowered young students to build independence during projects while managing classroom logistics, including setup and cleanup throughout the day. Additionally, I collaborated with lead teachers to develop and implement daily projects.
  • Assisted teachers in developing and implementing lesson plans for diverse learning styles.
  • I supported students with special needs by adapting instructional materials to enhance understanding and development.
  • I also monitored student progress, providing feedback to educators for tailored instructional adjustments.
  • I facilitated communication between parents and educators by addressing any necessary concerns.
  • I organized educational materials to ensure availability for effective teaching delivery.
  • I also mentored new assistants by sharing practices for classroom management.

Teacher’s Assistant

Estrellitas Daycare
South Bend, Indiana
06.2018 - 07.2022

As an assistant director, I participated in helping the director by correcting paperwork, contacting parents, and keeping track of finances. I also managed the classroom by serving as a role model for students, providing empathy, and education to the children.

  • I facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs, using my psychology knowledge
  • I also insured the safety of all students by following the school policies regarding proper supervision throughout the day.
  • Motivated student engagement with dynamic lesson plans designed to accommodate different learning styles.

Bakery Clerk, Up Front Clerk, and Cashier

Martins Super Markets
South Bend, Indiana
07.2020 - 07.2021
  • As a bakery clerk, I learned how to bake, how to effectively provide good service for customers when ordering cakes and other baked goods. As a cashier, I learned how to operate the computer systems and scan items while effectively providing good customer service. I also bagged items effectively to assure items wouldn't spoil or spill.
  • I maintained cleanliness and organization of the bakery displays to enhance customer experience.
  • I assisted in training new staff on baking techniques and safety protocols.
  • I also Implemented practices for food handling and storage, ensuring compliance with health regulations.
  • I also checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • I also prepared fresh baked goods daily, ensuring high-quality products.

Education

Bachelors - Clinical Psychology

Holy Cross College
Notre Dame, Indiana
01-2025

Skills

  • I have worked in retail, and I have also worked as a daycare/preschool teacher’s assistant I know how to communicate with customers, know what they need, and know what to provide for them It is my job to make them feel welcome in an environment as in previous retail work I have also learned new skills in educating kids and how to communicate with them
  • Event planning proficiency
  • Creative vision
  • Plant care
  • Indoor plant care
  • Floral design expertise

Accomplishments

  • Resolved product issue through consumer testing.
  • Won a silver and gold key award for artwork.

Languages

Spanish
Full Professional
English
Full Professional
Portuguese
Limited Working
Korean
Limited Working

Timeline

Floral Specialist

Martins Supermarkets
11.2023 - Current

Teacher’s Assistant

Robinson Community Learning Center
09.2022 - 05.2025

Bakery Clerk, Up Front Clerk, and Cashier

Martins Super Markets
07.2020 - 07.2021

Teacher’s Assistant

Estrellitas Daycare
06.2018 - 07.2022

Bachelors - Clinical Psychology

Holy Cross College
Michelle Alvara Ledesma