Michelle Bishop
DeMotte
Summary
At Methodist Hospitals, a seasoned Commercial and Medicaid Billing Specialist enhanced billing efficiency and reduced claim denials through quality control and innovative process improvements. Demonstrated exceptional problem-solving abilities and effective communication, fostering teamwork and adherence to HIPAA compliance. Achievements include significant reductions in errors and a proactive approach to policy changes, ensuring optimal reimbursement rates.
Overview
18
18
years of professional experience
Work History
Commercial and Medicaid Billing Specialist
Methodist Hospitals
04.2007 - Current
- Implemented quality control measures that reduced errors in claims submissions, leading to fewer rejections and increased reimbursements received from Medicaid agencies.
- Served as a reliable source of information for colleagues regarding changes to Medicaid policies or procedures, promoting a well-informed team environment.
- Conducted comprehensive research to resolve complex billing issues, securing proper payment for services rendered.
- Managed a high volume of cases while maintaining strict attention to detail and adhering to tight deadlines.
- Streamlined the billing process for improved efficiency through implementing better organization and filing systems.
- Collaborated with healthcare providers to obtain necessary documentation for accurate billing and reimbursement.
- Contributed to a positive work culture through effective collaboration and open communication with peers and supervisors alike.
- Participated in continuous improvement initiatives aimed at enhancing overall billing operations within the department.
- Reduced claim denials by proactively addressing potential issues prior to submission.
Education
Certificate Medical Assistant And Medical Billing -
Commonwealth Business College
Merrillville, IN05-2003
High School Diploma -
Lowell High School
Lowell, IN05-1988
Skills
- Organizational growth
- Critical thinking
- HIPAA compliance
- Effective communication
- Continuous improvement mindset
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
Timeline
Commercial and Medicaid Billing Specialist
Methodist Hospitals
04.2007 - Current
Certificate Medical Assistant And Medical Billing -
Commonwealth Business College
High School Diploma -
Lowell High School
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