Michelle Carter
Indianapolis
Summary
Reliable and detail-oriented individual known for strong work ethic and commitment to workplace safety. Contributed to effective team operations and maintained a clean environment, driving overall service excellence.
Dedicated mail handler with strong customer service and team collaboration skills. Committed to maintaining efficiency and workplace safety while supporting team dynamics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mail Handler
USPS
Indianapolis, IN
11.2023 - Current
- Operated automated sorting machines to process incoming and outgoing mail efficiently.
- Sorted and distributed mail according to established routes, ensuring timely delivery.
- Maintained accurate logs of mail movements and inventory for tracking purposes.
- Assisted in training new staff on operational procedures and safety protocols.
- Collaborated with team members to maintain a clean and organized work environment.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
Supervisor
KFC
Indianapolis, IN
07.2021 - 11.2023
- Supervised daily operations to ensure adherence to quality and service standards.
- Trained and mentored team members on food safety and customer service protocols.
- Managed inventory levels, ordering supplies to maintain efficient kitchen operations.
- Implemented staff scheduling to optimize labor costs while meeting demand fluctuations.
Cashier
Get Go
Indianapolis, IN
08.2023 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Assisted in training new cashiers on procedures and customer service standards.
Janitor
International School of Indiana
Indianapolis, IN
11.2022 - 03.2023
- Maintained cleanliness and sanitation standards across school facilities.
- Operated floor cleaning equipment, including buffers and vacuums, efficiently.
- Assisted with setup and breakdown of events, ensuring areas remained organized.
- Reported maintenance issues promptly to ensure swift resolution and safety.
General Merchandise Clerk
Meijer
Indianapolis, IN
08.2022 - 08.2022
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Stocked merchandise and maintained organized displays to optimize inventory flow.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to achieve daily sales targets and improve service quality.
Education
High School Diploma -
Shortridge High School
Indianapolis, IN05.2022
Skills
- Handling and sorting mail
- Team collaboration
- Problem-solving skills
- Workplace safety
- Training and mentoring
- Staff management
- Customer service
- Goal oriented
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Restroom care
- Mopping techniques
- Cleaning expertise
- Chemical handling
- Bathroom sanitation
- Appliance cleaning
- Sales floor support
- Shelf stocking
- Cleaning duties
- Stock replenishment
- Product rotation
Certification
ServSafe Certification
for successfully completing the standards set forth for the ServSafe Food Protection Manager Certification Examination, which is accredited by the American National Standards Institute (ANSI)-Conference for Food Protection (CFP).
Date of Examination: 9/19/2022
Date of Expiration: 9/19/2027
Languages
English
Full Professional
Timeline
Mail Handler
USPS
11.2023 - Current
Cashier
Get Go
08.2023 - 09.2023
Janitor
International School of Indiana
11.2022 - 03.2023
General Merchandise Clerk
Meijer
08.2022 - 08.2022
Supervisor
KFC
07.2021 - 11.2023
High School Diploma -
Shortridge High School