Michelle Cavaligos
Cedar Lake
Summary
Detail-oriented and adaptable Operations professional with extensive experience in clinical, administrative, and project management roles. Known for delivering results through strategic planning, effective communication, and cross-functional collaboration. Recognized for strong organizational and leadership abilities, with a proven track record of managing complex projects and supporting high-impact events in dynamic environments.
Overview
13
13
years of professional experience
Work History
Operations Specialist
American Academy of Orthopaedic Surgeons
09.2022 - Current
- Lead project manager for all Annual Meeting logistics, overseeing the development of the Specifications Guide and coordinating timelines, diagrams, and deliverables for convention centers and hotels
- Manage and reconcile budgets for assigned service areas, prepare quarterly forecasts, and oversee invoice reconciliation processes
- Develop and maintain Annual Meeting space grids, SOPs, and project timelines to ensure consistency, communication, and operational efficiency
- Direct all logistics related to onsite signage, catering, security services, temporary staffing, and first aid, collaborating with internal departments and external vendors
- Lead the development of key operational project timelines aligned with Annual Meeting schedules and organizational strategic planning, anticipating workload needs and adapting to evolving priorities
- Manage vendor procurement process, issuing RFPs, analyzing proposals, selecting partners, and negotiating contracts
Caregiver
Stay At Home Mom
01.2017 - 01.2022
- Managed household operations, schedules, and logistics, ensuring smooth and efficient day-to-day functioning
- Oversaw budgets, expenses, and purchasing decisions to optimize resources
- Planned and executed educational, developmental, and extracurricular activities
- Developed strong organizational and communication skills through coursework and volunteer activities.
Certified Medical Assistant
Mary Lynn Sullivan, MD Internal Medicine
02.2013 - 08.2017
- Partnered with hospital teams, insurance companies, and specialists to coordinate patient services, including referrals, prior authorizations, testing, and follow-up care, enhancing continuity of care and patient satisfaction
- Performed diagnostic procedures, including electrocardiograms, spirometry, and lab specimen collection, while administering vaccinations in support of comprehensive patient care
- Led onboarding and staff training in the use of the eClinicalWorks electronic medical records system; coordinated CPR certification for clinical personnel
- Managed patient intake and clinical registry functions, ensuring accuracy in patient history documentation, preventative screenings, and immunizations
- Oversaw medical supply inventory and procurement processes to maintain optimal stock levels and support uninterrupted clinical operations
Education
MBA - Business Administration
Indiana State University
Terre Haute, IN08-2025
BBA - Business Administration
University of St. Francis
Joliet, IL12-2022
Skills
- Project Management
- Strategy Development
- Leadership
- Data Analysis
- Problem Solving and Critical Thinking
- Business Development
- Contract Negotiations
- Adaptability
- Insurance Verification and Prior Authorizations
- Collaboration
Timeline
Operations Specialist
American Academy of Orthopaedic Surgeons
09.2022 - Current
Caregiver
Stay At Home Mom
01.2017 - 01.2022
Certified Medical Assistant
Mary Lynn Sullivan, MD Internal Medicine
02.2013 - 08.2017
MBA - Business Administration
Indiana State University
BBA - Business Administration
University of St. Francis
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