Michelle Cave
Fortville,IN
Summary
Dynamic General Manager with a proven track record at Moore-co Management, excelling in leadership and operations management. Expert in developing strategies that enhance profitability and foster strong client relationships. Skilled in training and staff development, driving employee satisfaction and retention while effectively managing budgets and financial reporting.
Diligent with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
10
10
years of professional experience
Work History
General Manager
Moore-co Management
05.2015 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Education
High School Diploma -
Pacific High School
California06-2012
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Staff management
- Training and coaching
- Team leadership
- Customer relations
- Training and development
- Relationship building
- Staff training
- Staff training/development
- Inventory control
- Goal setting
- Employee scheduling
- Verbal and written communication
- P&L management
- Motivation
- Schedule management
- Staff motivation
- Customer retention
- Labor cost controls
- Staffing
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
General Manager
Moore-co Management
05.2015 - Current
High School Diploma -
Pacific High School
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