Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michelle L Leithliter

West Lafayette

Summary

Dynamic Insurance & Billing Coordinator at Sports Medicine, Purdue Athletics, adept at claims processing and medical billing. Proven track record in ensuring HIPAA compliance and enhancing financial reconciliation processes. Recognized for exceptional communication skills and a commitment to timely resolution of billing issues, contributing to improved operational efficiency.

Overview

27
27
years of professional experience

Work History

Insurance & Billing Coordinator

Sports Medicine, Purdue Athletics
07.2014 - Current
  • First point of contact for all Sports Medicine department
  • Provide secretarial support for sports medicine and strength and conditioning staff
  • Handle confidential and sensitive medical information
  • HIPAA compliant
  • File medical claims with AG-Administrators
  • Communicate with insurance adjusters to insure claim accuracy and payment detail
  • Communicate with physicians, athletic trainers, staff and parents regarding student athlete sports related injuries
  • Manage medical records
  • Verify & update insurance information for all student athletes
  • Schedule surgeries and all diagnostic imaging
  • Pre-authorize medical procedures with insurance companies
  • Arrange and reconcile all travel for sports medicine and strength and conditioning staff
  • Collect and assure that all medical bills are paid in a timely manner to avoid students going into collections
  • Reconcile credit card charges for staff
  • Order office supplies
  • Audit student ledgers for any unpaid bills
  • Collect student medical records for continuation of care.

Account Clerk V

Discovery Park, Purdue University
05.2012 - 06.2014
  • Review financial statements for accuracy, investigate and correct discrepancies in SAP database
  • Prepare financial reports by assembling appropriate data in useful format
  • Interpret, communicate and implement University sponsored programs guidelines, policies and procedures
  • Ensured staff is paid accurately and quickly resolved payroll related issues
  • Audit procurement transactions to determine allowability, allocability and reasonableness based on federal, state and University policy
  • Responsible for University billing processes, reconciliation of statements, invoices and purchase orders
  • Work closely with sponsored programs post-award and other departments with the management of grants, financial projections and closings
  • Support the accounting operations for Bindley Bioscience Center and the Burton D
  • Morgan Center for Entrepreneurship
  • Coordinate files; ensure accessibility and verify accuracy of information
  • Administer departmental invoices and compare account and project data with the availability of funds in accordance with university guidelines.

Pre-Award Clerk, Sponsored Programs Services

Purdue University
West Lafayette
10.2010 - 05.2012
  • Provide support to all pre-award centers across campus depending on assignment
  • Assist Pre-Award Center Managers, Pre-Award Specialists and Principal Investigators in proposal preparation
  • As directed, create proposed budget by analyzing data provided by PI and utilizing Coeus to create the budget
  • Generate Sponsor Codes through SAP database
  • Compile historical data to complete “Current and Pending” forms
  • Enter data and manage workload distribution log for Pre-Award center proposals per SPS guidelines
  • Advise Faculty on status of proposals, where they are in the contracting process, following up with sponsors, etc
  • Analyze monthly Coeus audit reports and work to make corrections by either reviewing file for appropriate data or working directly with Pre-Award staff to determine the correct fix.

Customer Service Manager

American Family Insurance
01.2002 - 01.2007
  • Possess general knowledge of insurance theory and practices, insurance contracts and their applications
  • Create a high-level of policyholder satisfaction by complying with standards for timeliness to contact, follow-up and billing issues
  • Submit administrative reports as required
  • Adhere to a high standard of professional conduct with regards to providing superior claims service
  • Properly document all claim activity to support outcome of the claim file
  • This was accomplished through telephone or face-to-face communications
  • Managed agency Retention Program.

Property & Casualty Agent

MBAH Insurance Company
01.1998 - 01.2001
  • Directed all personal lines of business to proper personal line agents
  • Determined acceptability, restrict or decline according to company guidelines
  • Handled computer and manually issued policies
  • Kept abreast of changing policies, rates and procedures, explained coverage’s, rules, forms and decisions to agents and insured’s
  • Resolved client grievances and misunderstandings
  • Maintained insurance office files and records.

Education

Some College (No Degree) - Business Administration

Delaware Technical & Community College, Indiana Business College
Dover, DE

Some College (No Degree) - Business Administration

Indiana Business College
Lafayette, IN

Skills

  • Claims processing
  • Medical billing
  • Insurance verification
  • HIPAA compliance
  • Financial reconciliation
  • Data entry

References

References available upon request.

Timeline

Insurance & Billing Coordinator

Sports Medicine, Purdue Athletics
07.2014 - Current

Account Clerk V

Discovery Park, Purdue University
05.2012 - 06.2014

Pre-Award Clerk, Sponsored Programs Services

Purdue University
10.2010 - 05.2012

Customer Service Manager

American Family Insurance
01.2002 - 01.2007

Property & Casualty Agent

MBAH Insurance Company
01.1998 - 01.2001

Some College (No Degree) - Business Administration

Delaware Technical & Community College, Indiana Business College

Some College (No Degree) - Business Administration

Indiana Business College

Similar Profiles

CREATE PROFILE
Michelle L Leithliter