Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Rivers

Indianapolis

Summary

Dynamic and customer-focused professional with extensive experience as a Professional Bus Driver at Indianapolis Public Transportation. Expert in traffic regulations compliance and defensive driving techniques, ensuring passenger safety. Recognized for exceptional service and adaptability, consistently achieving high satisfaction ratings while managing flexible schedules and emergency situations effectively.

Experienced with safe vehicle operation and route planning. Utilizes strong communication skills to interact positively with passengers and colleagues. Knowledge of maintaining vehicle systems and adhering to traffic regulations.

Bus driving professional with significant experience ensuring timely and safe transportation. Recognized for strong teamwork and adaptability in dynamic environments. Known for excellent communication and problem-solving skills, consistently meeting high standards.

Professional driver with extensive experience in ensuring passenger safety, punctuality, and comfort. Known for strong team collaboration, adaptability, and reliability under changing conditions. Skilled in navigating routes efficiently, maintaining vehicle standards, and delivering excellent customer service. Focused on achieving operational excellence and meeting organizational goals.

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Commanding [Job Title] with excellent communication skills, stays focused and attentive while on job. Well-versed in bus maintenance and safety regulations and dedicated to transporting passengers safely and on time. Excellent driving record and committed to helping passengers with special needs.


Diligent [Desired Position] with solid foundation in safe and efficient driving. Proven ability to maintain schedules and ensure passenger safety. Demonstrated strong customer service and navigational skills.

Overview

30
30
years of professional experience

Work History

Professional Bus Driver

Indianapolis Public Transportation
06.2002 - Current
  • Maintained a clean bus interior by conducting regular sweeps throughout the day, ensuring a pleasant environment for all passengers.
  • Managed emergency situations calmly and effectively, prioritizing passenger safety above all else.
  • Collaborated with dispatchers to relay vital information about delays, detours, or incidents affecting scheduled services.
  • Reduced route times through effective navigation skills and efficient scheduling adjustments.

Uber Partner

Uber And Lyft
11.2015 - 09.2022
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Maintained a high driver rating through excellent communication and navigational skills.

Customer Service Cashier

Walmart
08.2018 - 07.2019
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Assistant Store Manager

Payless Shoes Source
09.1995 - 08.2000
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Education

High School Diploma -

East Saint Louis Senior High
E.St.Louis, IL
06-1986

Skills

  • Traffic regulations compliance
  • Professionalism and punctuality
  • Customer Service-oriented
  • Defensive driving techniques
  • Accident prevention strategies
  • Flexible schedule availability
  • Physical stamina and endurance
  • Passenger safety awareness
  • First aid training
  • Record keeping
  • Disability assistance proficiency
  • Adaptive route planning

Timeline

Customer Service Cashier

Walmart
08.2018 - 07.2019

Uber Partner

Uber And Lyft
11.2015 - 09.2022

Professional Bus Driver

Indianapolis Public Transportation
06.2002 - Current

Assistant Store Manager

Payless Shoes Source
09.1995 - 08.2000

High School Diploma -

East Saint Louis Senior High
Michelle Rivers