Michelle Shirley
Anderson
Summary
Dynamic Assistant General Manager at Carrols LLC with a proven track record in staff management and operations oversight. Expert in inventory control and employee development, fostering a motivated team that enhances customer satisfaction. Adept at implementing effective training programs, driving quality assurance, and optimizing purchasing processes to achieve operational excellence.
Overview
1
1
Certification
Work History
Assistant General Manager
CarrolsLLC
Training and managing staff
Prepare and bagging food
Follow food and safety procedures
Inventory
Purchasing
Scheduling
Customer service
Education
High School Diploma - General
Pendleton Heights HS
Pendleton, IN06.1996
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Employee relations
- Food safety and sanitation
- Training and development background
- Employee scheduling
- Customer relationship management (CRM)
- Operations oversight
- Human resources
- Vendor relationship management
- Customer retention
- Promotions implementation
- Training and development skill
- Budgeting and cost control
- Team leadership strength
- Teamwork and collaboration
- Customer service
- Staff hiring
- Effective leader
- Customer service management
- Staff training/development
- Scheduling
- Employee motivation
- Hiring and onboarding
- Schedule management
- Decision-making
- Team leadership
- Inventory management
- Customer relations
- Inventory tracking and management
- Payroll administration and timekeeping
- Training management
- Relationship building
- Management team building
- Quality assurance
- Employee development
- Delegating work
- Staff scheduling
- Policy development and enforcement
- Proficient in software
- Purchasing and planning
- Sound judgment
Certification
Serv safe certified
Timeline
Assistant General Manager
CarrolsLLC
High School Diploma - General
Pendleton Heights HS