Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Michelle Weber

Michelle Weber

Vincennes

Summary

Experienced Health Facility Administrator with two decades at Trilogy Health Services, focusing on compliance and financial management. Notable accomplishments include achieving top customer satisfaction rankings at Ridgewood and Thornton Terrace, along with a deficiency-free survey at Bridgepointe. Skilled in improving patient care coordination and staff training, contributing to enhanced service quality. Strong track record in promoting team collaboration and quality assurance initiatives.

Overview

19
19
years of professional experience

Work History

Health Facility Administrator

Trilogy Health Services/Bridgepointe
Vincennes
10.2021 - Current
  • Managed daily operations of health campus to ensure quality patient care delivery.
  • Oversaw compliance with health regulations and safety standards throughout facility.
  • Coordinated patient care services with multidisciplinary teams and healthcare providers.
  • Evaluated facility performance metrics, identifying areas for improvement and implementing action plans.
  • Monitored staff performance, providing feedback and guidance to enhance productivity.
  • Administered financial operations, including budgeting, billing, and collections processes.
  • Facilitated communication among administration, staff, and families regarding patient needs.
  • Prepared monthly operational reports for senior management review.

Health Facility Administrator

Trilogy Health Services/Thornton Terrace
Hanover
10.2018 - 10.2021
  • Oversaw operational functions of 68-bed skilled facility, including secure memory care unit.
  • Managed daily operations to ensure seamless facility functioning.
  • Developed and implemented staff education programs to elevate service quality.
  • Executed marketing strategies to enhance visibility through social networks.

Ensured compliance with healthcare regulations and accreditation standards.

  • Communicated with patients, families, and staff to resolve concerns effectively.
  • Managed financials, budgets, billing, and collections for health facility operations.
  • Maintained current knowledge of healthcare laws affecting facility administration.

Legacy Neighborhood DIrector

Trilogy Health Services/Ridgewood
Lawrenceburg
05.2015 - 10.2018
  • Trained and supervised staff in best memory care practices, enhancing overall service quality.
  • Coordinated family meetings to discuss resident progress and specific care needs.
  • Implemented engaging activities to improve cognitive function among residents.
  • Managed daily operations of memory care unit, ensuring compliance with all regulations.
  • Conducted tours for prospective residents and families, addressing inquiries about services.
  • Delivered exceptional service, achieving high satisfaction ratings from families and residents.
  • Guided clinical staff on effective strategies for managing challenging behaviors related to dementia.
  • Developed personalized care plans tailored to individual needs of residents with memory impairments.

Legacy Coordinator

Trilogy Health Services/Aspen Place
Greensburg
07.2011 - 05.2015
  • Oversaw operations of 12-bed secure memory care unit, achieving top recognition within company.
  • Established training programs for dementia care and virtual education.
  • Conducted assessments of residents' cognitive and emotional health to tailor care plans.
  • Managed crisis situations through effective de-escalation techniques.
  • Communicated with families to discuss resident needs and progress updates.
  • Maintained accurate records of assessments, treatments, and medications for residents.
  • Created safe environment by implementing fall prevention protocols and safety measures.
  • Facilitated activities to enhance socialization, emotional well-being, and cognitive stimulation.

Assistant Director of Nursing

Trilogy Health Services/Silver Oaks
Columbus
08.2006 - 10.2011
  • Monitored compliance with regulatory standards and best practices in care delivery.
  • Oversaw medication management processes to ensure accuracy and adherence to safety protocols.
  • Developed individualized care plans through collaboration with interdisciplinary team members.
  • Reviewed patient records regularly, ensuring high-quality documentation practices.
  • Assessed patients' needs and adjusted care plans accordingly.
  • Provided mentorship and support to newly hired nurses, fostering professional development.
  • Conducted quality assurance audits to evaluate adherence to established standards of care.
  • Facilitated communication among patients, families, and healthcare providers to enhance care coordination.

Education

Licensed - Health Facility Administrator

State of Indiana, #14005617A
Indiana
05-2018

Licensed Practical Nurse - #27056404A

Ivy Tech Community College of Indiana
Indianapolis, IN
10-2005

Skills

  • Compliance oversight and regulatory knowledge
  • Financial management
  • Patient care coordination
  • Quality assurance and improvement
  • Staff training and development
  • Risk management
  • Healthcare administration
  • Effective communication and active listening
  • Team collaboration and conflict resolution
  • Facility and operations management

References

References available upon request.

Timeline

Health Facility Administrator

Trilogy Health Services/Bridgepointe
10.2021 - Current

Health Facility Administrator

Trilogy Health Services/Thornton Terrace
10.2018 - 10.2021

Legacy Neighborhood DIrector

Trilogy Health Services/Ridgewood
05.2015 - 10.2018

Legacy Coordinator

Trilogy Health Services/Aspen Place
07.2011 - 05.2015

Assistant Director of Nursing

Trilogy Health Services/Silver Oaks
08.2006 - 10.2011

Licensed - Health Facility Administrator

State of Indiana, #14005617A

Licensed Practical Nurse - #27056404A

Ivy Tech Community College of Indiana
Michelle Weber