Michelle Claudette Wilson

I am a professional with 15 + years of work experience across multiple verticals, with the most recent being Business Operations, Procurement sourcing, Training, Recruitment and Employee Engagement. Other key strengths are in the areas of Training development & delivery, people management, Internal communications, External/Internal client Management & support, SLA management, Data extraction & analysis and Procurement.

Experienced with leading and managing operational teams to achieve optimal performance. Utilizes strategic planning and resource allocation to drive efficiency and productivity. Track record of implementing process improvements and fostering collaborative team environment.

Operations professional with strong grasp of process optimization, strategic planning, and project management. Known for effective team collaboration and delivering consistent results in dynamic environments. Adept at improving operational efficiency, managing cross-functional teams, and adapting to evolving business needs. Recognized for leadership, problem-solving abilities, and excellent communication skills.