MIDEV K M
Business Analyst
Kannur,KL
Summary
With a BTech in Computer Science Engineering from Bir Tikendrajit University, Manipur, I have a solid technical background and a passion for sports and data. I have also acquired multiple certifications in WordPress, SEO, and AI, enhancing my web development and data analysis skills. As a Tech Support Engineer at NanoThread, I provided exceptional technical support to clients, resolving complex issues, ensuring client satisfaction, and optimizing system performance.
Overview
2
2
years of professional experience
2
2
Certifications
5
5
Languages
Work History
Technical Support Engineer
NanoThread LLP
04.2022 - 04.2024
- Provided exceptional technical support to clients, resolving complex issues, ensuring client satisfaction, and optimizing system performance
- Developed strong skills in System Monitoring and Troubleshooting.
Education
BTech - Computer Science & Engineering
Bir Tikendrajit University
Imphal, Manipur08.2023
High School Diploma -
Indira Gandhi Public School
Mambaram, Kannur, Kerala 04.2001 -
Skills
Tech DocumentationMicrosoft WordMicrosoft ExcelExcellent Communication with AssertivenessTime managing abilityLeadership qualities
Strategic Planning
Competitive Analysis
Operations Analysis
Microsoft Power BI
SQL
Certification
Databases and SQL for Data Science with Python (IBM)
References
Available On Request
Timeline
Databases and SQL for Data Science with Python (IBM)
03-2024
Foundations of Sports Analytics: Data, Representation, and Models in Sports (University of Michigan)
03-2024
Technical Support Engineer
NanoThread LLP
04.2022 - 04.2024
High School Diploma -
Indira Gandhi Public School
04.2001 -
BTech - Computer Science & Engineering
Bir Tikendrajit University