Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Timeline
Generic
Midhun Kumar

Midhun Kumar

Summary

Self motivated and cheerful customer service professional with 10 yrs of industrial experience on mechanical field as a pump operator and service advisor. A strong leader seeking to prove hard-work, flexible innovations, good communication skills, team work ability and ability of quick adoption into a new environment to promote the overall wealth and goals of esteemed organization.

Overview

14
14
years of professional experience

Work History

SERVICE ADVISOR

TOYOTA AANAMALAIS
01.2021 - Current
  • Making Job Card Entry.
  • Basic assessment of vehicles including collision impact assessment
  • Knowing and implementing the manufacturer's and dealership's policies on car service includes interval recommendations, warranty, maintenance details, spare parts details, oil change details, costs and timelines
  • Booking appointments, taking inventory, conducting inspections and sending out invoices
  • Coordinating with the manufacturers and other sources for spare parts and other requirements
  • Understanding all technical documents related to cars
  • Making informed recommendations based on customer's needs and wants
  • Identifying and explaining to the customer need
  • Excellent comprehension and communication skills to maintain relationship with customers
  • Providing a complete and accurate cost estimation for labor and parts required
  • Excellence in establishing time management between clients and company.

PUMPING STATION OPERATOR ASSISTANT

REACH Employment Services LLC (FEWA)
01.2018 - 01.2020
  • Operating SCADA system
  • Monitoring pumping operations
  • Ensuring system pressures and tank levels are adequate to meet system demand and fire protection
  • Responding to emergency situations with problem solving skills
  • Monitoring the security system of pump stations, underground and elevated storage tanks
  • Inspecting water utilities for authorized entry, vandalism, leaks around tanks and potential hazards on grounds
  • Supervision of routine cleaning and ground maintenance activities at water pump stations
  • Provide solutions for minor repairs and adjustments to the equipment
  • Participation in installation, relocation, removal and cleaning of pumps
  • Inspection to floating cover on storage reservoirs.

Quality Analyst

Rane TRW Steering Systems
01.2011 - 01.2017
  • Ensure that products meet quality standards by conducting regular quality checks, inspections, and tests to identify defects and implement corrective actions.
  • Validate products against customer requirements, specifications, and regulatory requirements to ensure compliance and conformance.
  • Identify and analyze defects, errors, or failures to determine the root cause and recommend solutions to prevent recurrence.
  • Evaluate and monitor supplier performance, ensuring that suppliers meet quality standards and requirements.
  • Identify opportunities for continuous improvement and implement changes to processes, procedures, and systems to enhance quality and efficiency.

Education

DME -

Shivani Polytechnic College
Trichy, Tamilnadu

HSC - undefined

Lakshmi Matriculation Higher Secondary School

Skills

Communication

Team Work

Leadership

Computer Literacy

Time Management

Decision-making

Language

NDT Level-2

AUTOCAD

HVAC Design Course

Languages

English
Tamil

Disclaimer

I hereby declare that all the details are furnished above are true to the best of my knowledge

Timeline

SERVICE ADVISOR

TOYOTA AANAMALAIS
01.2021 - Current

PUMPING STATION OPERATOR ASSISTANT

REACH Employment Services LLC (FEWA)
01.2018 - 01.2020

Quality Analyst

Rane TRW Steering Systems
01.2011 - 01.2017

DME -

Shivani Polytechnic College

HSC - undefined

Lakshmi Matriculation Higher Secondary School

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Midhun Kumar