MIDHUN MOHAN
Alappuzha
Summary
Driven Sales Executive known for achieving high productivity and efficiently completing tasks. Possess specialized skills in client relationship management, strategic planning, and market analysis. Excel in communication, negotiation, and problem-solving to successfully close deals and foster long-term partnerships.
Overview
6
6
years of professional experience
Work History
Customer Relationship Executive
Thomas Cook India Ltd
01.2015 - 12.2016
- Provided technical support to customers in resolving issues related to products or services.
- Ensured that all incoming calls were answered promptly and professionally.
- Created and maintained customer databases, segmenting customers into different categories based on their needs.
- Analyzed customer feedback data and generated reports for senior management review.
Tour Operator
Intersight Tours & Travels
01.2016 - 12.2017
- Attended industry conferences and tradeshows to stay abreast of trends in tourism industry.
- Coordinated transportation services including flights, buses, taxis, rental cars. for customers' trips.
- Provided guidance to customers regarding appropriate attire for their trips.
- Responded promptly to customer inquiries via phone or email.
Sales Executive
Green Woods Resort
01.2017 - 12.2020
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Attended industry events to build relationships with key contacts in the field.
Senior sales executive
Sterling Holiday Resorts Pvt Ltd
07.2022
- Generated leads through cold calling and networking activities.
- Negotiated contracts with clients while maintaining profitability goals.
- Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
- Conducted presentations to potential customers to demonstrate products or services capabilities.
- Enhanced sales by presenting customers with specific solutions.
Education
BSc Airline tourism and hospitality Management -
Chavara Institute of Management Studies Ernakulum
01.2016
Class XII -
Vocational Higher Secondary
01.2011
Class X -
Bishop Hodges HSS
01.2009
Skills
- MS Office (MS Word, MS Excel)
- Customer Segmentation
- Market trends understanding
- Client acquisition
- Telephone and Font Desk Reception
- Customer Service
- Filling Database and Record Management
- Executive and Administrative Support
- Complaint Handling
- Sales and market development
Corporateexperience
- Kotak life
- Kuttukaran motors
- DDRC
- Synergic group
- Indus tower
- TATA aig
- Nippon general insurance
- Niva Bupa
- Sundharam finance
- LG
- Maruti motors
- TVS motors
- Mahindra home loan
Officeskills
- Telephone and Font Desk Reception
- Customer Service
- Filling Database and Record Management
- Executive and Administrative Support
- Complaint Handling
Candidates
- MIDHUN MOHAN, 9061099412, m4midhun244@gmail.com, Sudharshanam house, decent mukku, thekkekara P.O. Alappuzha, Kerala, India
- ABHIJITH TK
Internship
- Ground Staff, Cochin International Airport, 02/2015, 07/2015
- Customer Relationship Executive, Thomas Cook Foreign Exchange, 07/2015, 12/2015
Personal Information
- Date of Birth: 10/06/93
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Languages
- English
- Malayalam
- Tamil
Disclaimer
I hereby declare that the above-mentioned information’s true and correct up to my knowledge and I bear the responsibility for the correctness of the mentioned particulars.
Languages Known
Malayalam
First Language
English
Intermediate (B1)
B1
Tamil
Elementary (A2)
A2
Timeline
Senior sales executive
Sterling Holiday Resorts Pvt Ltd
07.2022
Sales Executive
Green Woods Resort
01.2017 - 12.2020
Tour Operator
Intersight Tours & Travels
01.2016 - 12.2017
Customer Relationship Executive
Thomas Cook India Ltd
01.2015 - 12.2016
BSc Airline tourism and hospitality Management -
Chavara Institute of Management Studies Ernakulum
Class XII -
Vocational Higher Secondary
Class X -
Bishop Hodges HSS
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