Mikael Akeem Holloway
Westfield
Summary
Skilled Dental Assistant with over two years of hands-on experience in patient care and office operations. Focused on enhancing office efficiency and creating positive patient experiences. Eager to contribute to a collaborative dental team while furthering knowledge in diverse dental practices.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Phlebotomist
Red Cross
04.2021 - 08.2022
- Collected blood samples using appropriate techniques to ensure patient safety and sample integrity.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Supported quality assurance initiatives through consistent adherence to established protocols during all aspects of the phlebotomy process.
- Educated donors on procedures, answering questions to alleviate concerns and enhance their experience.
- Collaborated with healthcare professionals to coordinate donation drives, optimizing collection efficiency.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Monitored inventory of supplies, ensuring availability for efficient daily operations.
- Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.
- Assisted in training new hires on company policies, procedures, and best practices for mobile phlebotomists.
- Fostered positive relationships with clients, generating repeat business through excellent customer service.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Dental Technician
United States Navy
08.2016 - 07.2019
- Performed diagnostic intraoral X-rays and basic dental exams on over 350,000 patients, facilitating accurate diagnostics and patient care.
- Performed intraoral dental diagnostic x-rays in accordance with all guidelines to ensure patient safety for over 100 patients daily.
- Acted as a subject matter expert for intraoral x-rays in the clinic, demonstrating speed, efficiency, and safety.
- Performed general chairside duties and assisted with all types of procedures including General, oral surgery and endodontics.
- Gathered and recorded medical and dental histories and vital signs with 100% accuracy.
- Managed dental assistant staff of 17, overseeing scheduling and contributing to effective treatment planning.
- Inspected and maintained over $1.7 million worth of X-ray machines and dental equipment, ensuring operational readiness and compliance with safety standards.
- Communicated necessary patient information verbally and in writing.
- Conducted classes (100+ persons) to properly complete dental records.
- Assisted in medical duties such as triage and overseeing recruit health during their exercises and hikes (mostly heat cases and broken noses).
- Assisted with a blood draw station for recruit and patient health screening.
- Tactical combat casualty care trained.
Education
Associate of Science -
Corpsman Medical training
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Dental C School
Associate of Science -
Indiana State University And Ivy Tech
07-2017
Associate of Science - Core 40/Major-Health Fields
Westfield Washington High School
Westfield, IN06-2013
Skills
- Specimen processing
- Equipment handling
- Equipment sterilization
- Sterilization techniques
- Infection control
- Quality control
- Basic Life Support training
- Radiographic imaging
- Treatment room setup
- Appointment scheduling
- Patient scheduling
- Data entry
- Patient education
- Professionalism and etiquette
- Team collaboration
- Cross-training capabilities
- Professionalism and etiquette
- Records management
- Patient education
Certification
- Basic Life Support
- Dental Radiology license
Timeline
Phlebotomist
Red Cross
04.2021 - 08.2022
Dental Technician
United States Navy
08.2016 - 07.2019
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Dental C School
Associate of Science -
Corpsman Medical training
Associate of Science -
Indiana State University And Ivy Tech
Associate of Science - Core 40/Major-Health Fields
Westfield Washington High School
Section name
- November 19, 2021
- Mikael A. Holloway has satisfied all training requirements and duly completed the educational program of Dental Assisting at Dental Careers Foundation of Indianapolis.
- The purpose of our program is to prepare our students with a sound foundation of entry-level Dental Assisting skills. Each student has completed over ninety hours of training in classroom experience, clinical experience and on-the-job training. The training has taken place in our practicing dental office.
- Mikael has successfully completed both written and practical exams involving oral anatomy and tooth numbering system, the taking, developing and mounting of x-rays, four-handed instrument transfer, identification and usage of commonly used instruments and materials of general dentistry, taking of upper and lower impressions and pouring and trimming of study models. Additional topics and skills were studied and practiced. A more complete list of the course curriculum is included.
- Mikael has his Provisional Radiology Permit and is eligible to take the national radiology test to obtain her permanent state radiology license. She is legally allowed to take x-rays for six months from the issuance of her provisional permit.
- Recent years have brought a shortage of quality dental personnel that you may have experienced. Mikael could indeed make a positive contribution to your office and the production of dentistry. Through the years as opportunities opened, I have employed eight former students of Dental Careers Foundation.
- Should you require further information on Mikael A. Holloway’s assets and abilities, please call Aimee Cookston, our Director of Education, and she will be happy to talk with you.
- Sincerely, Benjamin D. Albrecht D.D.S. Director of Clinics