Mike Hagans
Muncie
Summary
Professional with strong background in counseling and deep commitment to client development. Demonstrates effective communication, empathy, and problem-solving skills to support client well-being. Collaborative team player, adaptable to changing needs, and focused on achieving positive outcomes. Ready to contribute to fostering a supportive and productive environment for both peers and clients. Strong and outgoing leader with proven record of leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
14
14
years of professional experience
Work History
School Counselor
Muncie Community Schools
08.2018 - Current
- Enhanced student emotional well-being by providing individual and group counseling sessions.
- Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.
- Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Implemented data-driven strategies to identify areas of need within the school population, leading to targeted interventions and support services.
- Collaborated with teachers to integrate social-emotional learning into curriculum, promoting holistic educational experience.
Family Support Specialist
Centerstone Of Indiana
03.2014 - 08.2018
- Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
- Established trusting relationships with clients, fostering a supportive environment conducive to growth and change.
- Monitored the safety and well-being of children within the household through regular check-ins and observations.
- Completed comprehensive assessments of youth to identify needs and develop treatment plans.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Developed and implemented strategies to enhance positive behaviors and improved mental health in youth.
Case Manager
Indiana Department of Child Services
05.2011 - 03.2014
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs and those of their children.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
- Prepared and presented relevant information during legal proceedings.
Manager/ Swimming Coach
Catalina Swim Club
05.2023 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Effectively managed 30+ employees in a high stress, public facing business.
- Managed and directed 100+ athletes during their athletic season, including creating daily workouts, overseeing meets and special events.
- Oversaw budgeting for junior coaches pay as well as maintaining vendor relationships vital for the team.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Master of Arts - Counseling Psychology
Indiana Wesleyan University
Marion, IN08-2025
Bachelor of Science - Social Work
Ball State University
Muncie, IN05-2011
Skills
- Individual counseling
- Group counseling
- Mediation and crisis intervention
- Attention-deficit disorder experience
- Multicultural competence
- Special education support
- Counseling and therapy
- Coaching
- Team leadership
Timeline
Manager/ Swimming Coach
Catalina Swim Club
05.2023 - Current
School Counselor
Muncie Community Schools
08.2018 - Current
Family Support Specialist
Centerstone Of Indiana
03.2014 - 08.2018
Case Manager
Indiana Department of Child Services
05.2011 - 03.2014
Master of Arts - Counseling Psychology
Indiana Wesleyan University
Bachelor of Science - Social Work
Ball State University
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