Mikeala Kelley
Dupont
Summary
Dynamic and detail-oriented professional with extensive experience in quality control and pet grooming at Paws N Klaws Pet Parlour. Proven ability in animal behavior assessment and customer service, ensuring high standards of grooming and product quality. Adept at problem-solving and team collaboration, consistently delivering exceptional results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Groomer
Paws N Klaws Pet Parlour
Seymour
04.2025 - Current
- I groomed both dogs and cats to their owners specifications. Grooming included baths, shaving, anal glands, and nail trims
Quality Control Technician
Applied Laboratories
Columbus
11.2024 - 04.2025
- I ran tests in the lab on the over-the-couunter products made in house. I also made sure the products were contained and packaged to be sent out to the clients
Quality Control Specialist
PharmaCord
Jeffersonville
01.2023 - 11.2024
- I completed call audits on outbound and inbound calls made by our advocated and agents for each program I was assigned to
Quality Control Specialist
J. Knipper and Co
Charlestown
06.2022 - 01.2023
- I worked throughout the entire warehouse making sure drug samples were up to quality standards and make sure they were packaged to be sent out correctly
Operations Lead
J. Knipper and Co
Charlestown
01.2022 - 06.2022
- I oversaw a large group of individuals on their daily tasks of picking and packing out drug samples to be sent to physician offices and patients. I was readily available to all individuals for questions and concerns
Pick Pack Operator
J. Knipper and Co
Charlestown
07.2021 - 01.2022
- I picked and packaged drug samples to be sent to physician offices and patients
Picker
Amazon Fulfillment
Jeffersonville
03.2021 - 06.2021
- I picked products to be send out by the Amazon warehouse to complete orders
Line Assembler
SuperATV
Madison
12.2020 - 03.2021
- I worked on the second shift team where we assembled windshields, portals, a-arms, and axels to be used on off-road vehicles
Nutrition Service Worker
Norton Kings Daughters Hospital
Madison
07.2018 - 08.2020
- I delivered food trays to patients staying in the hospital for both inpatient and outpatient care. I got to interact with the patients and their families
Education
Bachelor of Arts - Biology
Indiana University, Purdue University Indianapolis
Indianapolis, IN06-2021
Skills
- Pet grooming
- Nail trimming
- Bathing techniques
- Anal gland expression
- Customer service
- Grooming tools maintenance
- Animal behavior assessment
- Quality assurance
- Attention to detail
- Time management
- Team collaboration
- Problem solving
- Kennel cleaning and sanitation
- Ear cleaning and plucking
- Coat detangling
Timeline
Groomer
Paws N Klaws Pet Parlour
04.2025 - Current
Quality Control Technician
Applied Laboratories
11.2024 - 04.2025
Quality Control Specialist
PharmaCord
01.2023 - 11.2024
Quality Control Specialist
J. Knipper and Co
06.2022 - 01.2023
Operations Lead
J. Knipper and Co
01.2022 - 06.2022
Pick Pack Operator
J. Knipper and Co
07.2021 - 01.2022
Picker
Amazon Fulfillment
03.2021 - 06.2021
Line Assembler
SuperATV
12.2020 - 03.2021
Nutrition Service Worker
Norton Kings Daughters Hospital
07.2018 - 08.2020
Bachelor of Arts - Biology
Indiana University, Purdue University Indianapolis