Mikin Shah
Project Manager
Mumbai
Summary
Highly accomplished and versatile professional with broad-based expertise in Agile Delivery and Operational Management. Proven ability to drive complex projects from inception to completion, leveraging deep experience as a Scrum Manager and Project Manager. Expert in client relationship management, fostering collaborative partnerships that ensure business requirements are met with measurable success. Exceptional skills in team leadership, process optimization, and data visualization using tools like Power BI and Tableau to inform strategic decision-making and enhance operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Project Manager
AlphaCentrix Services Pvt Ltd
08.2024 - Current
- 1. Managed the end-to-end delivery of a critical Mutual Fund platform for a top Saudi banking client, taking the project from initial Statement of Work (SOW) finalization through successful deployment into the production environment.
- 2. Spearheaded project implementation while working on-site at the client location in Saudi Arabia, ensuring continuous alignment between client expectations and technical execution.
- 3. Served as the primary Scrum Manager/Delivery Lead for cross-functional teams (Developers and QA), tracking progress, managing dependencies (stories, tasks, bugs in Jira), and maintaining a clean backlog.
- 4. Directed the full SDLC (Software Development Lifecycle) for all mutual fund and ad-hoc projects, ensuring successful, tested delivery into both UAT (User Acceptance Testing) and Production environments for the Saudi clients.
- 5. Effectively managed and tracked multiple ad-hoc projects concurrently in Jira, ensuring rapid, high-quality delivery without disrupting core release cycles.
- 6. Functioned as the Lead Business Analyst on-site, expertly gathering, refining, and documenting requirements and specifications in Confluence, serving as the critical bridge between the client and the development team.
- 7. Managed all aspects of requirement breakdown in Jira, translating complex business needs into clear Epics, Stories, Tasks, and Bugs that drove the development effort.
- 8. Provided expert presentations to clients on key modules (e.g., saving plan, cash, and fund modules), ensuring their comprehensive understanding and final buy-in on product features and capabilities.
- 9. Developed and updated core technical and functional documentation (SSD, HLD, LLD) and complex process diagrams using Lucid chart, ensuring high-quality architectural and design clarity for all stakeholders.
Assistant Manager
State Street Syntel Services Pvt Ltd
01.2014 - 01.2024
- 1. Managed daily fund monitoring and financial processes, resulting in timely and accurate updates to fund budgets and detailed tracking of transaction costs to maintain regulatory compliance.
- 2. Developed and distributed comprehensive weekly and monthly performance dashboards tailored for review by the Manager, Senior Manager, and Vertical Head, providing granular insights into project health, financial metrics, and operational performance.
- 3. Contributed analytical expertise in key operational areas, including Full-Time Equivalent (FTE) calculation, Management Information Systems (MIS) reporting, and core risk and compliance procedures, ensuring operational efficiency and regulatory integrity.
Operation Analyst
JP Morgan Chase Services Pvt Ltd
01.2011 - 01.2014
- 1. Validation of pension funds for UK and middle East countries.
- 2. Reconciliation of cash and position and resolving breaks with custody and client data.
- 3. Processing of trades, cash, income and expenses on daily basis.
Compliance officer
Ventura Securities Solution Pvt Ltd
01.2009 - 01.2011
- 1. Handle compliance and KYC for individual and HNI clients
- 2. Ensured that client Onboarding, due diligence and KYC review are done completely on timely basis.
Operations Analyst
Ocwen Financial Solutions Pvt Ltd
01.2006 - 01.2009
- 1. Preparing Mis and audit report and sharing with senior management for their review.
Education
EMBA -
Sies College of Management Studies
01.2010
Bachelor of commerce - undefined
University of Mumbai
01.2006
Skills
Project Management
Certification
CSM: Certified Scrum Master - 2025.
Accomplishments
- Successfully streamlined fund accounting process
- 1. Implementing key procedural improvements that significantly improved efficiency and accuracy, resulting in documented cost savings and enhanced regulatory compliance.
Strength
- Efficient process management
- Reduced fund accounting process time by 20% through automation.
- Excellent data Analysis
- Identified discrepancies in fund pricing and resolved them promptly.
- Strong communication skills
- Facilitate effective collaboration between internal and external teams.
Timeline
Project Manager
AlphaCentrix Services Pvt Ltd
08.2024 - Current
Assistant Manager
State Street Syntel Services Pvt Ltd
01.2014 - 01.2024
Operation Analyst
JP Morgan Chase Services Pvt Ltd
01.2011 - 01.2014
Compliance officer
Ventura Securities Solution Pvt Ltd
01.2009 - 01.2011
Operations Analyst
Ocwen Financial Solutions Pvt Ltd
01.2006 - 01.2009
Bachelor of commerce - undefined
University of Mumbai
EMBA -
Sies College of Management Studies