Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Published Paper
Websites
Timeline
Generic

MILAN DADHANIYA

Gujarat

Summary

Dynamic Senior Manager with extensive experience at Vodafone Idea Ltd., excelling in packet core network configuration and troubleshooting. Proven expertise in Diameter protocol and trace analysis, driving successful project execution. Adept at coordinating cross-functional teams, ensuring timely resolution of complex issues while enhancing operational efficiency. Strong analytical and leadership skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Manager - PACO

Vodafone Idea Ltd.
Pune
07.2024 - Current
  • Handle packet core network-related configuration as per the requirements of the customer or CODE in SGSN-MME, SAEGW, PCRF, AAA, and EPDG.
  • Analyzing the PCAP trace for PACO Node interfaces.
  • Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.

Manager

Vodafone Idea Ltd.
Pune
08.2021 - 07.2024
  • Implementation of business configuration.
  • Ensuring a quick response or fix for revenue leakage-related concerns.
  • Troubleshooting and analysis traces for voice, data, charging, etc.
  • Troubleshooting and analysis of the issue and resolving it by taking traces for any observations related to the product, voice, data, charging, etc.

Senior System Engineer - L3

Sterlite Tech Ltd.
Ahmedabad
04.2020 - 08.2021
  • Analyze the L3 incident, provide a root cause analysis (RCA), and raise bugs to the product team with testing logs, PCAP, etc.
  • Hands-on experience with load testing tools like JMeter and Seagull for diameter/radius. And network analysis using Wireshark.
  • Install the OCS/PCRF application on the Linux server and set the environment and required parameters as per the application requirements.
  • Prepare a script in Linux for analysis, backup of the application, logs, find/remove, etc.
  • Basic knowledge and hands-on experience in SQL development, SOAP API, and Docker containers on Linux.

Customer Operations Specialist

REDKNEE INDIA Technology Pvt. Ltd.
02.2019 - 04.2020
  • Company Overview: Optiva Inc.
  • Handle the first level escalation related to network the issue's, customer complaints regarding data browsing for prepaid - Post-paid customers.
  • Interaction with internal teams and Client for a new operational requirement, escalation, operational issues, and network availability/outages.
  • Hand on Experience in diameter protocol troubleshooting.
  • Handling issues related to subscribers' profiles, transaction for Prepaid and post-paid billing and Installation, configurations, integration for different IN products.
  • Optiva Inc.

Data Canter Engineer

DXC Technology
Ahmedabad
09.2017 - 01.2019
  • Installation, monitoring of new hardware, and upgrade of existing hardware, and network connectivity check with peers.
  • Collect the server's logs, such as CPU and memory utilization, and the AHS log from the HPE server.
  • Handle backup libraries and collect all data from storage media.
  • Event management and log report for hardware failure, spam detection, power issues, and link down.

Education

Bachelor - Electronics & Communication Engineering

DR. Subhash Technical Campus
Junagadh, Gujarat
05.2017

Diploma - Electronics & Communication Engineering

N. R. Vekriya Inst. Of Tech.
Junagadh
07.2013

SSC -

M. L. Patel High school
Junagadh
03.2010

Skills

  • Linux server
  • Diameter protocol expertise
  • Interface configuration (Gx, Gy, Sy)
  • Ericsson network components (AIR, SDP)
  • Packet core (SGSN-MME, vGW, PCRF, OCS)
  • Network troubleshooting
  • Packet core configuration
  • Trace analysis
  • Load testing
  • Business configuration

Certification

  • Certificate course on computer concepts (CCC), DOEACC Society
  • Red Hat Certified System Administrator (RHCSA), Prakshal Academy
  • Red Hat Certified Engineer (RHCE), Prakshal Academy

Languages

  • Gujarati
  • Hindi
  • English

Personal Information

  • Date of Birth: 11/27/94
  • Marital Status: Married

Published Paper

Auto Parametric Controlled Agricultural Irrigation System, Dhaval Gajera, Aghera Nikhil, Dadhaniya Milan, Dodiya Pankaj, International Journal for Scientific Research & Development, 5, 01, 2017, 2321-0613

Timeline

Senior Manager - PACO

Vodafone Idea Ltd.
07.2024 - Current

Manager

Vodafone Idea Ltd.
08.2021 - 07.2024

Senior System Engineer - L3

Sterlite Tech Ltd.
04.2020 - 08.2021

Customer Operations Specialist

REDKNEE INDIA Technology Pvt. Ltd.
02.2019 - 04.2020

Data Canter Engineer

DXC Technology
09.2017 - 01.2019

Bachelor - Electronics & Communication Engineering

DR. Subhash Technical Campus

Diploma - Electronics & Communication Engineering

N. R. Vekriya Inst. Of Tech.

SSC -

M. L. Patel High school

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