Milan Kar
Hyderabad
Summary
With over 19 years of experience in the information technology and services industry, I have developed a strong foundation in Business Planning, Sales, People Management, Pre-sales, Direct Marketing, Product Management, and Finance. My career progression reflects a proven track record in target-driven environments, where I have consistently demonstrated a commitment to developing both myself and others to maximize business opportunities.
I combine exceptional technical knowledge, sales ability, and interpersonal skills to understand client needs and recommend solutions that address their pain points and challenges.
Overview
19
19
years of professional experience
Work History
Inside Sales Manager – Team Lead(UK Commercial Mid-Market)
Dell Technologies
Hyderabad
08.2017 - Current
- Achieved and exceeded annual sales quota of $25 million with a diverse team consisting of 15 Territory Account Managers, 1 Area Executive, 1 Solution Engineer, and 2 Enterprise Specialist.
- Achieved consistent year-over-year revenue growth by driving team's success in key areas such as End user compute solution, Server & Networking, Storage and backup solutions.
- Provided regular forecasts of business performance to management, enabling strategic decision-making and goal-oriented teamwork
- Focused on partner management, cultivating relationships and engaging proactively with customers in need of complex solutions or additional services
- Enhanced analysis and utilization of key initiatives such as Account profile, Live optics, and account plans to identify substantial growth opportunities.
- Managed event registration for high-level executives, technology decision-makers, and customer briefing center participants
- Enhanced account management by analyzing historical spend data, fostering relationships with various stakeholders, and gaining insights into customers' supplier preferences and Dell's strategic position within their organization.
- Monitored team progress towards targets and implemented performance management strategies when necessary.
- Motivated and united the team through team building activities and constant support.
Inside Sales Product Specialist III – (Third Party Software)
Dell Technologies
Hyderabad
08.2015 - 08.2017
- Driving new business for the segment (Microsoft, Vmware, Citrix, Veaam, Symantec, etc.) Implemented effective strategies for addressing customer requirements and suggesting suitable license options.
- Successfully drove high renewal rates and revenue for contracts with Third Party software vendors.
- Consistently surpassed quotas, ensuring ongoing year-over-year expansion.
- Provided weekly updates and plans for ROQ to Management, effectively managing the team's pipeline on SFDC.
- Maintained open lines of communication by holding weekly and biweekly calls with PLM’s and Distributors, ensuring smooth day-to-day operations.
- Guided ISR's in effectively licensing software and improving their sales pitches to ensure smooth customer interactions
- Providing guidance and support to those interested in learning about third party software and its workings.
Large Order Representative
Dell Technologies
Hyderabad
07.2013 - 08.2015
- Maintained a track record of exceeding quotas each quarter
- $2 million yearly revenue, Driving Client Bid business (Desktops, laptops, Workstations, Displays, Projectors, Printers & 3rd party Software) for a Team of 12 members
- Coaching and Mentoring ISR's on improving Detections, Training New ISR's on Profiling, and how to initiate a conversation with customers. Maintained strong rapport with top accounts through consistent follow-up and proactive resolution of customer concerns.
- Presented EUC Bids performance dashboard weekly to the floor and quarterly to management
- Accurately maintaining the Pipeline for the Team through SFDC.
- Provided leadership and guidance to team during manager's absence.
Account Manager
Dell Technologies
Hyderabad
08.2010 - 08.2013
- Responsible for interacting with UKI S M B customers (up to 100 Employees)
- Developing and maintaining positive and proactive business relationships.
- Developed new accounts and expanded business opportunities for existing accounts.
- Exhibited excellent leadership skills by fostering a supportive team atmosphere, providing guidance and support to new hires, and taking on extra tasks to drive improvements in team performance
- Expanded expertise in product knowledge and selling skills through continuous learning
- Successfully exceeded business targets while consistently delivering exceptional performance in terms of both numbers and customer satisfaction.
Sales Executive
NIIT Smart Serve Ltd
Gurgaon
07.2005 - 10.2007
- Started as a Sales Associate in an outbound sales process
- Managed and executed contract sales through various outbound channels, specializing in mobile devices, BT phone lines, and business electricity for UK-based clients.
- Successfully maintained a steady sales rate of 2.5spd by diligently monitoring targets and regularly making confirmation calls.
- Meeting Targets in Terms of sales, Login Hrs, Compliance, discipline
- Provided support and guidance to newly hired employees in achieving their goals
- Received recognition for consistently attaining the highest sales on five occasions throughout the year.
Consumer Sales Representative
Dell Technologies
Gurugram
10.2007 - 07.2010
- Working with Home & Small office customers, helping them to purchase the right Product (Laptop, Desktops & Printers) for their requirement
- Guided and supported multiple new hires, teaching them effective sales techniques to meet performance targets
- Responsible for handling all technical inquiries within the team
- Maintained a consistently high level of performance, exceeding business targets while ensuring customer satisfaction.
Education
B.Com (H) -
Calcutta University (Naihati)
01.2004
Skills
- Sales Team Leadership
- Strategic Planning
- Account Management
- Pipeline Management
- Business Forecasting
- Sales Coaching
- Customer Relationship Building
- Competitor research
- Product Promotion
- Partnership Development
- Database Management
- Territory Management
Linguistic proficiency
- Hindi
- English
- Bengali
Professional competence
- Coaching team members on portfolio and account management.
- High drive for results.
- Proven ability to provide best technical solution to both internal and external customers, ranging from formal advice to end-to-end customer solutions.
- Efficiency in Pre-sales process and Account Management with a thorough knowledge of selling Dell products.
- Track record of building strong customer relationships.
- Effective communication and organizational skills.
- Proficient in adapting quickly and working in dynamic environments.
Personal Information
Date of Birth: 10/03/83
Timeline
Inside Sales Manager – Team Lead(UK Commercial Mid-Market)
Dell Technologies
08.2017 - Current
Inside Sales Product Specialist III – (Third Party Software)
Dell Technologies
08.2015 - 08.2017
Large Order Representative
Dell Technologies
07.2013 - 08.2015
Account Manager
Dell Technologies
08.2010 - 08.2013
Consumer Sales Representative
Dell Technologies
10.2007 - 07.2010
Sales Executive
NIIT Smart Serve Ltd
07.2005 - 10.2007
B.Com (H) -
Calcutta University (Naihati)
Similar Profiles
Reventh Raj YataReventh Raj Yata
SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)
Taarun RajBhalanTaarun RajBhalan
Principal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International ServicesPrincipal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International Services
M.Banu PrakashM.Banu Prakash
Senior Analyst, Sales at Dell International Services (Dell Technologies)Senior Analyst, Sales at Dell International Services (Dell Technologies)
Reginald WilkinsonReginald Wilkinson
Quality Engineer at DELL TECHNOLOGIES / DELL EMCQuality Engineer at DELL TECHNOLOGIES / DELL EMC
PANDU RANGA RAO UPANDU RANGA RAO U
Senior Network Engineer at Bosch Global Software Technologies Pvt. Ltd.Senior Network Engineer at Bosch Global Software Technologies Pvt. Ltd.