Milan Katiyar
Project Manager, PMP, PMI-ACP
Bangalore
Summary
Experienced project management professional with a strong background in quality assurance. Proficient in managing quality systems and implementing continuous improvement initiatives to drive improved project outcomes. Noted for exceptional team collaboration and adaptability, ensuring dependable performance and alignment with changing project requirements. Areas of expertise encompass quality control, risk assessment, and process optimization.
Overview
20
20
years of professional experience
4
4
Certifications
Work History
Project Quality Manager
CRESTRON
08.2021 - Current
- Conducting software testing and quality assurance activities to ensure that software products meet quality standards and customer requirements
- Developing and implementing software testing strategies, plans, and procedures
- Managing and leading a team of software testers and quality assurance professionals
- Identifying and resolving software defects and issues, and tracking defects to closure
- Collaborating with software development teams to ensure that software products are designed and developed with quality in mind
- Developing and maintaining software testing metrics and reports to track progress and identify areas for improvement
- Conducting software risk assessments and developing risk mitigation strategies
- Managing software testing tools and technologies, and evaluating new tools and technologies for potential use
- Providing training and mentoring to software testing and quality assurance team members to improve their skills and knowledge
- Managed risk efficiently through careful identification, tracking, and mitigation efforts throughout each project lifecycle.
- Optimized QA workflows by introducing automation tools and techniques, reducing overall testing time.
- Collaborated with stakeholders to establish project objectives, aligning QA activities to meet those goals effectively.
Project Manager
DXC
11.2019 - 07.2021
- Identifying requirement and Automation scope
- Participate in different project team automation meetings to discuss the approach and prioritizing the activities involved
- Based on requirement proposing teams with applicable automation assets
- Conducting the feasibility study with product team
- Accessing the pre-requisites and creating the plan to execute the automation asset deployment
- Preforming the deployments as per plan and following the guidelines provided by the product team
- Engaging each stakeholder as per the requirement and keep them informed
- Assessing Asset related deviations applying problem solving tools/root cause analysis
- Providing inputs for assets modification and upgradation
- Focus on results while balancing priorities
- Training personnel when implementing new or modified automation processes during deployments
- Planned, designed, and scheduled phases for large projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Test Automation Lead
CGI - Volvo Cars
12.2017 - 11.2019
- Building a continuous delivery model considering the specifics of the systems forming a project
- Guiding Proof-of-concept (POC) projects and development of major test components in the system
- Performed automation tool integration with management applications like Azure Devops & ALM
- Perform periodic code reviews with various automation teams within Volvo cars and provide feedback to bridge the gaps identified
- Participate in different project team automation meetings to discuss the approach and prioritizing the activities involved
- Helping teams to understand the approach to be taken regarding integration of UFT with Azure Devops
Test Automation Lead
CGI - Trade360
03.2015 - 11.2017
- Planning and managing day-to-day activities of 3 QA automation teams conducting front end, batch jobs and automation testing of applications used to create, enrich and publish items on Trade
- Implemented framework for automation testing using UFT and Selenium; automated release acceptance and regression sets of test cases for Trade application
- Work with the Executive Staff and various teams throughout Trade to provide a clear vision and facilitate the execution of a results-driven Quality Management Process that is focused on: customer satisfaction, continuous improvement, employee development and business growth
- Works collaboratively and proactively with QA Team, Development SCRUM teams and others to design and develop effective automation solutions, troubleshoot issues and resolve bugs
- Own and create documentation that communicates the standards and procedures of a large QA Team
- Manage and oversight all QA/UAT environments, coordinate release schedule with release team
- Plan, develop, and implement the research of new or improved testing methods, processes, tools, and systems
- Analyze software defects; conduct weekly bug triage meetings with development and product management
- Building a high-performance QA team by hiring, training, coaching and mentoring QA engineers
Project Lead
CGI - MunichRe
05.2010 - 02.2015
- Leading a team of 8 resources and planning, scheduling, and managing overall automation activities
- Identifying requirement and Automation scope
- Preparing and revamping current automation framework
- Responsible for incorporating new test packs and assuring Quality of product
- Responsible for identifying and escalating the risk at early stages
- Communication with application owner and users
- Supporting new team members by giving them trainings on automation framework
- Managing various stakeholders and updating them on project progress
Senior Test Engineer
Logica - Pricing Support Tool
01.2009 - 04.2010
- Created various test scenarios based on the Functional specification and User specifications documents
- Written the Automation test scripts
- Executed and updated the test cases as well as the test scripts
- Has done the peer review of the test cases
- Logged the defects in the Track system
- Retested the fixed defects
- Prepared the test log on weekly basis
- Performed the Functionality and Usability testing
Test Engineer
Logica - Ring Back Tone
06.2008 - 10.2008
- Handling the test execution of manual suite according to their respective latest system test specification delivered by the developer
- Conducting the validation of product and to raise CR for any defect found
Test Engineer
Sasken- System Solution Testing, Nortel
12.2004 - 02.2008
- Responsible for creating Regression Test packs
- Developed different suites according to their respective latest manual STI delivered by the manual team
- Conducted analysis of manual STI and to check for the scope of automation
- Automated different manual test cases with implementing call flows and their verification
- Developed test cases for validating BSS software by using MSC simulator or real MSC
- Performed manual testing and then same actions and sequences were implemented through automation tools
- Prepared suite configuration and campaign
- Updated test execution results in Quality Centre
- Executed test cases of each automated and manual suite according to their respective latest User manual delivered by the Developer
- Validated the product as well as suite and to raise CR for any defect found on Product level or Suite level
- Also (Earlier it was OTIS)
Education
BE - Electronics & Communications
VTU
Skills
Project lifecycle management
Project scheduling
Customer satisfaction
Stakeholder management
Teamwork and collaboration
Agile methodologies
Project management
Data analysis
Certification
PMI Agile Certified Practitioner (PMI-ACP)
Timeline
Project Quality Manager
CRESTRON
08.2021 - Current
Project Manager
DXC
11.2019 - 07.2021
Test Automation Lead
CGI - Volvo Cars
12.2017 - 11.2019
Test Automation Lead
CGI - Trade360
03.2015 - 11.2017
Project Lead
CGI - MunichRe
05.2010 - 02.2015
Senior Test Engineer
Logica - Pricing Support Tool
01.2009 - 04.2010
Test Engineer
Logica - Ring Back Tone
06.2008 - 10.2008
Test Engineer
Sasken- System Solution Testing, Nortel
12.2004 - 02.2008
BE - Electronics & Communications
VTU
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