Milan K M
Sales Representative
Ernakulam
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
8
8
years of professional experience
22
22
years of post-secondary education
Work History
Optimum Innovation for Trading Est.
Business
Gurabi
04.2023 - Current
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Sach Cars Rent A Car
Staff
Kakkanad
01.2019 - 02.2023
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Oversaw maintenance and operation of Type, Type and Type equipment, maintaining safety, cleanliness and operational efficiency.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Built and established positive relationships with patrons, team members and supervisors.
- Issued tickets to customers and collected payment and fees for desired services.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
Sahyadri Iplants
Sales Staff
Edappally
04.2016 - 02.2017
- Proven ability to develop and implement creative solutions to complex problems.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Cultivated interpersonal skills by building positive relationships with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Applied effective time management techniques to meet tight deadlines.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Delivered services to customer locations within specific timeframes.
- Gained strong leadership skills by managing projects from start to finish.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bcom Finance And Tax - Rajagiri College of Management And Applied Science
STATE BANK OF OFFICERS ASSOCIATION SCHOOL
Chittoor Vaduthala 06.2001 - 04.2023
Skills
Communication skills, Active Listening, Relationship building, Customer Service, Motivation
Timeline
Optimum Innovation for Trading Est.
Business
04.2023 - Current
Sach Cars Rent A Car
Staff
01.2019 - 02.2023
Sahyadri Iplants
Sales Staff
04.2016 - 02.2017
Bcom Finance And Tax - Rajagiri College of Management And Applied Science
STATE BANK OF OFFICERS ASSOCIATION SCHOOL
06.2001 - 04.2023