Summary
Overview
Work History
Education
Skills
Certification
Internship Program
Other Projects & Activities
Personal Details
Timeline
CustomerServiceRepresentative
MILAN  SAHU

MILAN SAHU

Sales Professional With Over 5 Years Of Experience Specializing In Banking And Financial Product. I Can Implement Effective Sales Strategy At Local Levels. My Gretest Strength Business Awareness,which Enable Me To Permanently Stremline Infastructure And Applicatons.
Kolkata,WB

Summary

Well qualified having secured certificate in PGDBM/MBA (Marketing & Finance), having work experience of 5 years and handling customers nationally. I have an ability to grow with a job, handle responsibility and build positive relationships with work colleagues at all levels. My present employer is very satisfied with my work rate, and I am confident that I can bring the same level of high performance to any organization of repute. Beyond that, I am someone who knows how to set goals and achieve them, and have a proven track record of being able to conceive, develop & execute strategies.

Overview

1
1
Language
2
2
Certifications
13
13
years of post-secondary education
5
5
years of professional experience

Work History

Senior Executive Relationship Manager

Aditya Birla Capital(Aditya Birla Sunlife Insurance Company Ltd)
Kolkata , Westbengal
2020.05 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Identified issues, analyzed information and provided solutions to problems.
  • Delivered Life Insurance Products and Service to customer locations within specific timeframes.
  • Building a strong relationship with the sales team of the channel partners (HDFC BANK)
  • Achieving sales targets as per channel strategy Meeting prospective customers with the channel sales team to sell products solutions Providing pre and post-sales support.
  • Ensuring the quality of business and persistency (renewals of premium)
  • Enabling channel sales team to use the latest digital platforms

Sales Officer

HDFC Bank
Kolkata , Westbengal
2018.09 - 2020.05
  • Specified Person For Bank (IRDA Certified)
  • Building a strong relationship with the sales team of the channel partners (Aditya Birla Sunlife Insurance Company Ltd).
  • Achieving sales targets as per channel strategy through the team.
  • Meeting prospective customers with channel sales team to sell insurance solutions.
  • Providing pre and post sales support.
  • Ensuring quality of business and persistency (renewals of premium)
  • Enabling channel sales team to use latest digital platforms.

Senior Associate

HSBC BANK
Kolkata , Westbengal
2017.08 - 2018.09
  • Corporate Employee Program.(Banking products)
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Promptly addressed concerns, complaints and inquiries to meet customer satisfaction.
  • Planned and implemented promotional activities, coordinating with peak selling periods to create sales opportunities.

Customer Relationship Executive

Tata Business Support Services Ltd
Kolkata , Westbengal
2016.06 - 2017.07
  • Digital marketing & sales of financial products (Personal Loans)
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.

Marketing Executive

Ideal Property Brokers Pvt Ltd.
Kolkata , Westbengal
2015.10 - 2016.06
  • Surveying Property details from online property portal and other sources.Responsible for networking with major industry players & final sales.
  • Delivered product and service to customer locations within specific timeframes.
  • Conducted research, gathered information from multiple sources and presented results.

Education

PGDBM - Marketing And Finance

Entrepreneurship Development Institute Of India
Bangalore
2013.03 - 2015.12

Bachelor of Science - Computer Application

Shyamaprasad College
Kolkata
2008.06 - 2011.06

High School Diploma -

Contai Model Institution
Contai
2006.03 - 2008.03

High School Diploma -

Gyandeep Vidyapith
Egra
2001.03 - 2006.04

Skills

Business administration

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Certification

Microsoft Office Specialist(2010) Certified by Microsoft

Internship Program

Idea Cellular Limited, Bangalore From-April 2014 – June 2014

Key Results Area

· Product Mix

· Consumer Behavior

· Consumer Accounts Research

· Sales Development

PNB Housing Finance, Bangalore From-April 2015 to Sep 2015 Key Result Area

· Processing of loan applications, conducting due diligence

· Site visits

· Ensure compliance of terms & conditions as per sanction terms, documentation etc.

· Assisting credit hub through timely resolution of raised queries and sharing of information requested.

Other Projects & Activities

· Consumer Behavior and Product Mix Of Idea Cellular Limited.

· Desk Projects

· A Research Report on Brand endorsement- impact of celebrity endorsement.

· A Research Report on Logistics Service.

Sales & Distribution-Coca Cola(Under Guidance of Prof.Mohon Kuruvilla)

Personal Details

Date of Birth : 04/06/1990

Gender : Male

Marital Status : Married

Language Known : (English, Hindi, Bengali, Oriya)

Present Address : D 46/10, Block AG, Sector II, Saltlake City, Kolkata-700091

Permanent Address : Vill-Ambi, P.O-Chandpur Dist-Purba Medinipur West Bengal, 721439

Timeline

Senior Executive Relationship Manager

Aditya Birla Capital(Aditya Birla Sunlife Insurance Company Ltd)
2020.05 - Current

Sales Officer

HDFC Bank
2018.09 - 2020.05

Senior Associate

HSBC BANK
2017.08 - 2018.09

Customer Relationship Executive

Tata Business Support Services Ltd
2016.06 - 2017.07

Marketing Executive

Ideal Property Brokers Pvt Ltd.
2015.10 - 2016.06

Microsoft Office Specialist(2010) Certified by Microsoft

2015-03

PGDBM - Marketing And Finance

Entrepreneurship Development Institute Of India
2013.03 - 2015.12

Cisco Certified Network Associate(Certified by Techno Lab)

2012-03

Bachelor of Science - Computer Application

Shyamaprasad College
2008.06 - 2011.06

High School Diploma -

Contai Model Institution
2006.03 - 2008.03

High School Diploma -

Gyandeep Vidyapith
2001.03 - 2006.04
MILAN SAHUSales Professional With Over 5 Years Of Experience Specializing In Banking And Financial Product. I Can Implement Effective Sales Strategy At Local Levels. My Gretest Strength Business Awareness,which Enable Me To Permanently Stremline Infastructure And Applicatons.