MILAN SAHU
Sales Professional With Over 5 Years Of Experience Specializing In Banking And Financial Product. I Can Implement Effective Sales Strategy At Local Levels. My Gretest Strength Business Awareness,which Enable Me To Permanently Stremline Infastructure And Applicatons.
Kolkata,WB
Summary
Well qualified having secured certificate in PGDBM/MBA (Marketing & Finance), having work experience of 5 years and handling customers nationally. I have an ability to grow with a job, handle responsibility and build positive relationships with work colleagues at all levels. My present employer is very satisfied with my work rate, and I am confident that I can bring the same level of high performance to any organization of repute. Beyond that, I am someone who knows how to set goals and achieve them, and have a proven track record of being able to conceive, develop & execute strategies.
Overview
1
1
Language
2
2
Certifications
13
13
years of post-secondary education
5
5
years of professional experience
Work History
Senior Executive Relationship Manager
Aditya Birla Capital(Aditya Birla Sunlife Insurance Company Ltd)
Kolkata, Westbengal
05.2020 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Led projects and analyzed data to identify opportunities for improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Delivered Life Insurance Products and Service to customer locations within specific timeframes.
- Building a strong relationship with the sales team of the channel partners (HDFC BANK)
- Achieving sales targets as per channel strategy Meeting prospective customers with the channel sales team to sell products solutions Providing pre and post-sales support.
- Ensuring the quality of business and persistency (renewals of premium)
- Enabling channel sales team to use the latest digital platforms
Sales Officer
HDFC Bank
Kolkata, Westbengal
09.2018 - 05.2020
- Specified Person For Bank (IRDA Certified)
- Building a strong relationship with the sales team of the channel partners (Aditya Birla Sunlife Insurance Company Ltd).
- Achieving sales targets as per channel strategy through the team.
- Meeting prospective customers with channel sales team to sell insurance solutions.
- Providing pre and post sales support.
- Ensuring quality of business and persistency (renewals of premium)
- Enabling channel sales team to use latest digital platforms.
Senior Associate
HSBC BANK
Kolkata, Westbengal
08.2017 - 09.2018
- Corporate Employee Program.(Banking products)
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Promptly addressed concerns, complaints and inquiries to meet customer satisfaction.
- Planned and implemented promotional activities, coordinating with peak selling periods to create sales opportunities.
Customer Relationship Executive
Tata Business Support Services Ltd
Kolkata, Westbengal
06.2016 - 07.2017
- Digital marketing & sales of financial products (Personal Loans)
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Marketing Executive
Ideal Property Brokers Pvt Ltd.
Kolkata, Westbengal
10.2015 - 06.2016
- Surveying Property details from online property portal and other sources.Responsible for networking with major industry players & final sales.
- Delivered product and service to customer locations within specific timeframes.
- Conducted research, gathered information from multiple sources and presented results.
Education
PGDBM - Marketing And Finance
Entrepreneurship Development Institute Of India
Bangalore 03.2013 - 12.2015
Bachelor of Science - Computer Application
Shyamaprasad College
Kolkata 06.2008 - 06.2011
High School Diploma -
Contai Model Institution
Contai 03.2006 - 03.2008
High School Diploma -
Gyandeep Vidyapith
Egra 03.2001 - 04.2006
Skills
Business administration
Sales and marketing
Active listening
Verbal communication
Time management
Strategic thinking
IT awareness
Certification
Microsoft Office Specialist(2010) Certified by Microsoft
Internship Program
Idea Cellular Limited, Bangalore From-April 2014 – June 2014
Key Results Area
· Product Mix
· Consumer Behavior
· Consumer Accounts Research
· Sales Development
PNB Housing Finance, Bangalore From-April 2015 to Sep 2015 Key Result Area
· Processing of loan applications, conducting due diligence
· Site visits
· Ensure compliance of terms & conditions as per sanction terms, documentation etc.
· Assisting credit hub through timely resolution of raised queries and sharing of information requested.
Other Projects & Activities
· Consumer Behavior and Product Mix Of Idea Cellular Limited.
· Desk Projects
· A Research Report on Brand endorsement- impact of celebrity endorsement.
· A Research Report on Logistics Service.
Sales & Distribution-Coca Cola(Under Guidance of Prof.Mohon Kuruvilla)
Personal Details
Date of Birth : 04/06/1990
Gender : Male
Marital Status : Married
Language Known : (English, Hindi, Bengali, Oriya)
Present Address : D 46/10, Block AG, Sector II, Saltlake City, Kolkata-700091
Permanent Address : Vill-Ambi, P.O-Chandpur Dist-Purba Medinipur West Bengal, 721439
Timeline
Senior Executive Relationship Manager
Aditya Birla Capital(Aditya Birla Sunlife Insurance Company Ltd)
05.2020 - Current
Sales Officer
HDFC Bank
09.2018 - 05.2020
Senior Associate
HSBC BANK
08.2017 - 09.2018
Customer Relationship Executive
Tata Business Support Services Ltd
06.2016 - 07.2017
Marketing Executive
Ideal Property Brokers Pvt Ltd.
10.2015 - 06.2016
Microsoft Office Specialist(2010) Certified by Microsoft
03-2015
PGDBM - Marketing And Finance
Entrepreneurship Development Institute Of India
03.2013 - 12.2015
Cisco Certified Network Associate(Certified by Techno Lab)
03-2012
Bachelor of Science - Computer Application
Shyamaprasad College
06.2008 - 06.2011
High School Diploma -
Contai Model Institution
03.2006 - 03.2008
High School Diploma -
Gyandeep Vidyapith
03.2001 - 04.2006