Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Milan Thakral

Noida

Summary

Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.

Overview

1
1
year of professional experience

Work History

Logistics Coordinator

Fenix
WFH
07.2024 - Current
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Organized and monitored the shipment of products in accordance with customer requirements.
  • Responded quickly to customer inquiries about order status or changes in schedules.

Customer Service Executive

CallBA (British Airways)
Gurugram
04.2023 - 02.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

BBA - Business Management

Chandigarh University
Kharar Punjab
07-2022

CBSE(12th) - Commerce

Bal Vikas School
Panipat , Haryana
05-2019

Skills

  • Teamwork and Collaboration
  • Amadeus
  • Sabre
  • Inside sales
  • Attention to Detail
  • Active Listening
  • Effective Communication
  • Management

Languages

English
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Hobbies

  • Cricket
  • Badminton
  • Road Trips
  • Cooking

Timeline

Logistics Coordinator

Fenix
07.2024 - Current

Customer Service Executive

CallBA (British Airways)
04.2023 - 02.2024

BBA - Business Management

Chandigarh University

CBSE(12th) - Commerce

Bal Vikas School

Similar Profiles

CREATE PROFILE
Milan Thakral