Milind Gautam More

Professional with strong background in project management and administrative support. Expertise in coordinating projects, managing timelines, and ensuring successful project delivery. Known for fostering team collaboration, adapting to changing needs, and achieving results. Skilled in resource allocation, risk management, and process improvement. Highly reliable and results-focused.

• Appreciation Emails from Client & support Teams.
• Received KUDDOS award from clients.

• Determination, Dedication and Desire are the three Guides for my Vision.
• Hard Work & Integrity are my Means and Mission

• Portfolio & Project Management Support
• Actively participate in internal and external program and portfolio review meetings.
• Support Project Managers in preparing project proposals and checking Memorandums of Understanding (MoU) and quotations.
• Assist with project lifecycle activities, including initiation (preparatory presentations) and closure (audits, lessons learned, skill matrix updates).
• Maintain critical project controls, including the Risk Register, scope/change trackers, and issue backlogs.
• Reporting & Data Visualization
• Develop and present customer-facing materials, including Power BI dashboards and PowerPoint presentations illustrating project timelines and progress.
• Update and maintain the KPI Tracker for key projects (e.g., GDCI Kering).
• Prepare and update weekly portfolio-level PowerPoint presentations and Plan of Action & Progress (PoaP) files.
• Drive the project status reporting process, ensuring timely and accurate updates from all stakeholders.
• PMO Administration & Tool Management
• Perform administrative functions for the "Project Request Tracker" tool, including:
• Managing user access and permissions.
• Configuring and monitoring automated workflow notifications.
• Performing regular data updates and processing approvals.
• Manage onboarding and offboarding formalities for new team members, including account creation and access to distribution lists and mailboxes.
• Maintain a central repository for all project documents, process guides, and other ad-hoc documentation.
• Financial Management & Billing
• Oversee the billing and invoicing process by maintaining accurate billing data.
• Manage a "Billing Tracker" to compare actuals versus projections.
• Coordinate the monthly billing cycle by gathering information from Project Managers and submitting it to Portfolio and Service Delivery Managers for approval.
• Stakeholder & Customer Management
• Serve as a key point of contact for information gathering and process execution.
• Conduct Customer Satisfaction (CSAT) surveys for both ongoing and completed projects to gather feedback and support continuous improvement efforts.
• Assume on-call duties to support Service Delivery Managers across all service towers as needed.
• CORE COMPETENCIES:
• Contract and Vendor Management
• Facilitating the creation of project contracts, including Time & Materials (T&M), Fixed Price (FP), and activity-based models.
• Tracking Purchase Orders (POs) and managing the contract lifecycle from extension to termination.
• Managing records, invoices, and payment clearance for all third-party service vendors
• Resource Operations
• Managing the allocation and de-allocation of resources to projects.
• Tracking key metrics such as resource utilization and billability against the plan.
• Overseeing the invoice process, from preparing summaries to resolving discrepancies with the finance department and project managers
• Project Reporting and Administration
• Generating and distributing key management reports, including daily dashboards, timesheet compliance reports, resource utilization statistics, and headcount/churn reports.
• Performing administrative project tasks, such as updating project manager assignments and managing team member mappings.