Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Milind Hali

Research Associate
New Delhi

Summary

Experienced with a demonstrated history of working in the management
consulting industry. Skilled in conducting the secondary research in the field of technology (main domain: Emerging Technologies, Cloud, Agile, Metaverse). Meticulous and analytical Researcher with six years of educational and hands-on experience in Technology Consulting. Adaptive team player with in-depth knowledge of data collection, confidential document control and problem-solving.

Overview

4
4
years of professional experience
7
7
years of post-secondary education
5
5
Certifications

Work History

Research Associate

Protiviti India
Gurgaon
08.2021 - Current
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Streamlined research processes to meet tight deadlines for multiple projects.
  • Collaborated with leadership team to identify relevant questions and determine best methods of collection.
  • Set up equipment, organized inventory and maintained facilities.
  • Completed exhaustive research into technologies using databases, physical records and digital resources.
  • Produced actionable information that improved stakeholder management.
  • Distilled large amounts of information and produced reports, spreadsheets and documents outlining key details.
  • Determined areas of research to increase knowledge in particular field.
  • Gathered and organized information for research purposes.
  • Analyzed and interpreted patterns and trends.

Sales Intern

Dream Rewards 360
New Delhi
05.2020 - 08.2020
  • Qualified incoming team marketing and sales leads to assist with prospecting new contacts.
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Tracked leads in internal softwares, maintaining robust database of contacts and sales activities.
  • Organized company files and created support system to decrease workload and increase productivity.
  • Tracked, measured and reported on trends for sales team analysis and decision making.
  • Managed customer expectations and helped navigate sales processes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Negotiated prices, terms of sales and service agreements.
  • Contributed to event marketing, sales and brand promotion.
  • Kept detailed records of daily activities through online customer database.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Prepared and deliver customer sales quotes.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.
  • Quoted prices, credit terms and other bid specifications.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met existing customers to review current services and expand sales opportunities.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Worked independently with minimal supervision.
  • Demonstrated products to customers, answered questions and redirected objectives to positive features.

Testing Engineer

Nuclay Solutions
Gurgaon
06.2017 - 07.2019
  • Managed a team of 14 members
  • Managed time and test system resources to meet quality objectives and cost estimates.
  • Liaised with sub-contractors to implement production testing and training of local support personnel.
  • Created comprehensive test plans, test scripts and use cases to support testing objectives.
  • Reviewed, evaluated and identified requirements for testability.
  • Provided technical support to development teams and debugged test systems.
  • Created and approved technical specifications and managed cost-effective, easy-to-manufacture and robust implementation.
  • Contributed to project plans by providing time-scale estimates.
  • Applied advanced skill in troubleshooting to resolve complex problems not covered by existing procedures or practices.
  • Provided technical advice to improve quality of engineering practices.
  • Communicated technical information both verbally and in writing in simple terminology.
  • Solved hardware and software interface issues to boost system integrity.
  • Utilized statistical methods and Six Sigma techniques to conduct experiments, analyze data and perform root cause analysis.
  • Established clear measurable goals and objectives for projects, prioritizing tasks for team members.
  • Researched new developments in testing methods and equipment and made recommendations to improve testing procedures.
  • Secured and allocated resources to manage planning and operations in testing cycle.
  • Engaged internal and external customers during planning and test phases to answer questions.

Education

High School Diploma -

KC Public School
Jammu
03.2011 - 06.2012

Bachelor of Technology - Computer Science

Haryana Engineering College
Jagadhri, Haryana
07.2012 - 07.2016

MBA - Marketing And Business Analytics

New Delhi Institute Of Management
New Delhi
08.2019 - 08.2021

Skills

Reporting requirements

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Accomplishments

· Top Employee for 2 quarters in Nuclay solutions.

· Sports co-ordinator of school for the year 2011-2012

· Worked as a consultant for a business in 2015.

· Introduced many new technologies in my previous Job

Certification

Udemy certified selenium tester

Timeline

Research Associate

Protiviti India
08.2021 - Current

Udemy certification in Agile Crash course : Agile project management; Agile delivery

03-2021

Udemy certification in Become a product manager

02-2021

Google Ads certification

02-2021

Udemy certified selenium tester

01-2021

Sales Intern

Dream Rewards 360
05.2020 - 08.2020

MBA - Marketing And Business Analytics

New Delhi Institute Of Management
08.2019 - 08.2021

Testing Engineer

Nuclay Solutions
06.2017 - 07.2019

Java and C certification from Ducat, Noida

05-2017

Bachelor of Technology - Computer Science

Haryana Engineering College
07.2012 - 07.2016

High School Diploma -

KC Public School
03.2011 - 06.2012

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Milind HaliResearch Associate