Milind Hali
Research Associate
New Delhi
Summary
Experienced with a demonstrated history of working in the management
consulting industry. Skilled in conducting the secondary research in the field of technology (main domain: Emerging Technologies, Cloud, Agile, Metaverse). Meticulous and analytical Researcher with six years of educational and hands-on experience in Technology Consulting. Adaptive team player with in-depth knowledge of data collection, confidential document control and problem-solving.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
5
5
Certifications
Work History
Research Associate
Protiviti India
Gurgaon
08.2021 - Current
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Streamlined research processes to meet tight deadlines for multiple projects.
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
- Set up equipment, organized inventory and maintained facilities.
- Completed exhaustive research into technologies using databases, physical records and digital resources.
- Produced actionable information that improved stakeholder management.
- Distilled large amounts of information and produced reports, spreadsheets and documents outlining key details.
- Determined areas of research to increase knowledge in particular field.
- Gathered and organized information for research purposes.
- Analyzed and interpreted patterns and trends.
Sales Intern
Dream Rewards 360
New Delhi
05.2020 - 08.2020
- Qualified incoming team marketing and sales leads to assist with prospecting new contacts.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Tracked leads in internal softwares, maintaining robust database of contacts and sales activities.
- Organized company files and created support system to decrease workload and increase productivity.
- Tracked, measured and reported on trends for sales team analysis and decision making.
- Managed customer expectations and helped navigate sales processes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Contributed to event marketing, sales and brand promotion.
- Kept detailed records of daily activities through online customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Prepared and deliver customer sales quotes.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Quoted prices, credit terms and other bid specifications.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Worked independently with minimal supervision.
- Demonstrated products to customers, answered questions and redirected objectives to positive features.
Testing Engineer
Nuclay Solutions
Gurgaon
06.2017 - 07.2019
- Managed a team of 14 members
- Managed time and test system resources to meet quality objectives and cost estimates.
- Liaised with sub-contractors to implement production testing and training of local support personnel.
- Created comprehensive test plans, test scripts and use cases to support testing objectives.
- Reviewed, evaluated and identified requirements for testability.
- Provided technical support to development teams and debugged test systems.
- Created and approved technical specifications and managed cost-effective, easy-to-manufacture and robust implementation.
- Contributed to project plans by providing time-scale estimates.
- Applied advanced skill in troubleshooting to resolve complex problems not covered by existing procedures or practices.
- Provided technical advice to improve quality of engineering practices.
- Communicated technical information both verbally and in writing in simple terminology.
- Solved hardware and software interface issues to boost system integrity.
- Utilized statistical methods and Six Sigma techniques to conduct experiments, analyze data and perform root cause analysis.
- Established clear measurable goals and objectives for projects, prioritizing tasks for team members.
- Researched new developments in testing methods and equipment and made recommendations to improve testing procedures.
- Secured and allocated resources to manage planning and operations in testing cycle.
- Engaged internal and external customers during planning and test phases to answer questions.
Education
High School Diploma -
KC Public School
Jammu 03.2011 - 06.2012
Bachelor of Technology - Computer Science
Haryana Engineering College
Jagadhri, Haryana 07.2012 - 07.2016
MBA - Marketing And Business Analytics
New Delhi Institute Of Management
New Delhi 08.2019 - 08.2021
Skills
Reporting requirements
Research and analysis
Project Management
Technical Writing
Research program planning
Data collection and organization
Market Analysis
Project presentations
MS Excel
Secondary Research
PowerBi
Databases
IT Consulting
Accomplishments
· Top Employee for 2 quarters in Nuclay solutions.
· Sports co-ordinator of school for the year 2011-2012
· Worked as a consultant for a business in 2015.
· Introduced many new technologies in my previous Job
Certification
Udemy certified selenium tester
Timeline
Research Associate
Protiviti India
08.2021 - Current
Udemy certification in Agile Crash course : Agile project management; Agile delivery
03-2021
Udemy certification in Become a product manager
02-2021
Google Ads certification
02-2021
Udemy certified selenium tester
01-2021
Sales Intern
Dream Rewards 360
05.2020 - 08.2020
MBA - Marketing And Business Analytics
New Delhi Institute Of Management
08.2019 - 08.2021
Testing Engineer
Nuclay Solutions
06.2017 - 07.2019
Java and C certification from Ducat, Noida
05-2017
Bachelor of Technology - Computer Science
Haryana Engineering College
07.2012 - 07.2016
High School Diploma -
KC Public School
03.2011 - 06.2012